Migrated from a local brand dealership to Pacific Motor Service a few years ago. Feel welcome, respected and trust they will advice what is must-do, nice-to-have and don't bother depending on my needs.

Jim and his staff are exceptional. They are professional, personable, and a pleasure to work with. I will be back with my vehicles for future service because this team is the BEST around!!

Personnel very accommodating and pleasant. Were able to take my car right away and fix it at a reasonable price.

Excellent service, as always.

First class all the way. I understand Jerry Graham took my car back to you to have their work tested by your shop, I wonder how the felt to have to check with you to make sure they did the repair correct this time with you.

Having to get your car serviced is a terrible experience. However, you guys made it pleasant. Communicative, informative, and cordial. Thank you

Very good service.

We had just finished a late lunch and were ready to start home to Fresno with our two young granddaughters, but the car would not start. Called our mechanic in Fresno and he went to the AAA service guide. I called the first name given and felt like they were ready to serve us as if we were long time customers. Jim suggested he call a tow truck and 30 minutes later we were at their site. Jim saw the need to get on our problem immediately, especially with two worried granddaughters. They diagnosed that the fuel pump was needed to be replaced and suggested that we get a room for the night. They even shuttled us to our motel and picked us up in the morning when the car was ready. Jim mentioned that two mechanics wanted to work on car after closing so that it was ready in morning when fuel pump delivered. Really do appreciate their dedication to help out a family when away from home. Our experience was one of real satisfaction. They went over the call to service us. When sharing this with friends, they wanted Pacific Auto Service info in case they were ever needing help while in Monterey area.

Very thorough and communicative in the face of a difficult problem. Many thanks for working so hard.

Everything was done perfectly and in a timely manner.