Not only was the service on my old wagon prompt and well done, but Justin took extra care with an elderly woman ahead of me. She had a volume of questions about her car and the paperwork that should be filed vs. stored in the car. He patiently answered her questions and reassured her until she was ready to go. He didn't rush her or make her feel inadequate for asking. He even helped her when some of her items fell to the ground. Justin was an absolute gentleman toward her. Well done, Justin. Thanks again.
Hi Mary-Kevin here. Thank you for taking some time to post a review and specifically recognize Justin and his staff. They work hard to ensure everyone feels welcome and taken care of. Please stop by the office next time you are in! Kevin Donohoe, Owner
- Monterey