Monterey and Pacific Grove Auto Repair

Monterey: (831) 288-5711
550 E. Franklin St., Monterey, CA 93940
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Pacific Grove: (831) 531-2295
1123 Forest Ave., Pacific Grove, CA 93950
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4

Beau did a great job at figuring out what is wrong with my vehicle and getting it fixed as soon as possible. Being a college student I do not have a lot of time to get the car fixed but he worked really well within my schedule to help ensure my car was working great before I left.

Thank you for the review Bernard but more importantly, thank you for trusting us. We appreciate your feedback and hope you have a wonderful Holiday season. Service Manager,Beau Blackwell

- Monterey
4.5

Love this place! Beau was very patient with me and my car while it had a two-week intermittent 'check engine' light problem. When it finally stayed on for good, he got me in right away and fixed it.

Thank you for your kind review Bonnie. I'm glad we were able to help you get your car back on the road quickly. We loook forward to building a long lasting relationship with you and your vehicles. Service Manager,Beau Blackwell

- Monterey
5

Service was prompt and the staff was helpful. No presure up selling.

Thank you Mr. Reich it was a pleasure to meet you and serve you. we look forward to seeing you again.

- Monterey
4

The service is always good. They explain what needs to be done before they do it and then go over the work afterwards. As much as possible they work around my work schedule which is helpful. They are always friendly.

Thank you for the kind words Marilyn. We appreciate your feedback and loyalty to our shop. -Beau Blackwell

- Monterey
5

While traveling through my car came down with an issue I couldn't identify. I called and Beau not only got my car in right away to get it diagnosed, the shop took care of me and got me on my way faster than I could have hoped. From what I could see, my car wasn't the only one getting prompt service since everyone I saw was busy getting something done. If I knew of a shop like this at home I'd be a loyal costomer. Thanks for the friendly and fast service Beau!

We are Pacific Motor Service, providing AAA service to the vehicles of Monterey and Pacific Grove.

- Monterey
5

Kevin was very helpful and answered all of my questions without overcharging me!

We are Pacific Motor Service, providing AAA service to the vehicles of Monterey and Pacific Grove.

- Monterey
4

Always appreciate Beau's thorough explanations. Know it's done right, but you have to pay to play:)

Ben we apprecaite your review and are glad that you are pleased with our service. We hope all is well with you and your family.-Beau Blackwell

- Monterey
5

Our car was in the shop for 2 days to correct an oil leak. Sounds easy? No. The leak was from a gasket that could be accessed only by lifting the engine out, and that involved removing many other parts. But it all got done and done well. As usual, we were very pleased with the service.

Thank you for your feedback Mr. and Mrs. Fremgen. We value your feedback and loyalty to our shop. We hope all is well and stays well. Service Manager,Beau Blackwell

- Monterey
5

We brought our BMW Z3 in for routine service. There was a problem with a leaky gasket. They explained the problem in detail over the phone and in greater detail when we picked up the car. We were impressed with the personal service and the contact.

Thank you for review and kind words. We look forward to developing a long lasting relationship with you and your vehicle. Service Manager,Beau Blackwell

- Monterey
5

First time @ Pacific Motor Service, after 22 years at the BMW dealership. These folks were GREAT!! Beau addressed ALL our questions and concerns. We had checked them out with Click and Clack, and they lived up to all the good reviews there. We will never take our two BMWs anywhere else, and feel fortunate to have found them.

Wow. I am speechless. Thank you Mr. & Mrs. Weinstein. We appreciate you giving us a chance to earn your trust and show you how we try to set a whole new standard for automotive repair. Service Manager, Beau Blackwell

- Monterey
Pacific Motor Service Monterey is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Monterey (831) 375-9571, Pacific Grove (831) 372-6575 if you have any issues in accessing any area of our website.