Monterey and Pacific Grove Auto Repair

Monterey: (831) 288-5711
550 E. Franklin St., Monterey, CA 93940
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Pacific Grove: (831) 531-2295
1123 Forest Ave., Pacific Grove, CA 93950
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5

I've been to Pacific Motor Service two or three times, and they have always been easy to work with, and really care about their customers. I would recommend this business to anyone, really reasonable prices, and great service!

Thank you for the kind review and were glad your pleases with our service. Thanks for the review and any recommendations. Service Manager,Beau Blackwell

- Monterey
5

The service was done promptly. The car was even washed. And the courtesy rides home and back to the shop were quick. What more could one ask?

Mr. Fremgen we value your friendship and thank you for allowing us to service your vehicle.It's always a pleasure to see you. Thank you for the kind review. Service Manager,Beau Blackwell

- Monterey
5

Buck and Beau explained the details of the service. After the inspection, I was given a full report and recommendations for future services. In summary: made appointment, explained service, conducted service, furnished report. Friendly service, most importantly, no pressure and no upselling. I think I'll come back!

We thank you for your review Ron and look forward to seeing you again.We also glad we were able to help you make an educated decision on the purchase of a vehicle.Thanks again. Service Manager, Beau Blackwell

- Monterey
4.5

As I mentioned, The service we have received has been incredible. We are so lucky to have found an automotive service that offers the highest quality service that is honest and reliable. we value this greatly

Thank you for your kind review Brian. Were glad we were able to make your Passat like a brand new car,inside and out. We value your business and friendship.We look forward to building on this relationship. Service Manager,Beau Blackwell

- Monterey
5

I appreciate your hospitable service

Buzz like you know we know value your business and friendship. It was also nice talking with you about your vehicle and life. That car has been a good car. Service Manager,Beau Blackwell

- Monterey
5

We were able to get an appointment when we wanted it. The service was fast and friendly. We were well cared for.

Thank you for the kind review.It's always a pleasure to see you two.Were also glad we were able to get you in right away. Thanks again. Service Manager, Beau Blackwell

- Monterey
4.5

Nice place, nice people, a bit on the expensive side, but they worked with me. Overall, I'm happy with the service.

We might not be the cheapest but were not the highest either.Nice thing is we will do it once and do it right.We will also make sure all your needs are met(shuttle,clean car,discounts,three year warranty,etc) Service Manager,Beau Blackwell

- Monterey
5

Maintaing usual over all car car service

Mr. Van Meter your car is in wonderful shape once again thanks to you. You maintain your car very well and thats the reason your car always does good on its check up's.It like maintaining your teeth,brush and floss(maintenance). :) Thanks again.

- Monterey
5

My car would not start and I did not have a regular shop for auto repair. I checked AAA's website and saw that Pacific Motors was listed. I called and made arrangements to have my car towed in. They checked my car, told me what was wrong. I had a list of other items that I had neglected to take care of and we discussed what I should get taken care of. Beau arranged for a rental car which was a great relief to me. I now have a car that is in tip top shape, and I know that Pacific Motors will work with me to make sure that my car stays that way.

Karen,your car did need a lot of work.When we put off things it usually catches up because by the time were ready to have those things repaired you run that risk that there's more now. We look forward to keeping it there.Service Manager,Beau Blackwel

- Monterey
5

Very good service. I haven't had any problems since my car was fixed in this location.

Were glad were able to help keep your car trouble free. We do not see many comebacks(warranties) and most of that is due to the excellent work of our technicians. Servise Manager, Beau Blackwell

- Monterey
Pacific Motor Service Monterey is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Monterey (831) 375-9571, Pacific Grove (831) 372-6575 if you have any issues in accessing any area of our website.