Monterey and Pacific Grove Auto Repair

Monterey: (831) 288-5711
550 E. Franklin St., Monterey, CA 93940
Get Directions
Pacific Grove: (831) 531-2295
1123 Forest Ave., Pacific Grove, CA 93950
Get Directions
4.5

Everyone at Pacific Motor Service was friendly and efficient. I was very pleased by the quick and professional car service, and the genuine kindness of the personnel. I will definitely use them again.

We try and usually do get our customers there car back as quick as the services performed let us.We appreciate your review and look forward to seeing you again in the future. Service Manager, Beau Blackwell

- Monterey
5

My check engine light was set off by the gas cap not having a tight seal. Since it had gone off a month a half earlier, they checked the part they had replaced and noticed it was defective. They fixed this free of charge and saved me the hassle of having to bring in my car another time in the future, when it would have set off the light.

We pride ourself on honesty here at Pacific Motor Service. We also want to make your experience(car repair) as convenient and hassle free as possible.This customer also takes advantage of our free shuttle rides. Service Manager,Beau Blackwell

- Monterey
5

I have always been impressed with the level of care and service I receive at Pacific Motors.

Thank you for your kind review Phillip.Were glad to see your car is running so well,thanks to your understanding on how important maintenance is. We look forward to keep helping you maintain the life of your vehicle. Service Manager,Beau Blackwell

- Monterey
5

It's always great and Beau is the best.

It's always a pleasure to see you Art.Thank you for the review and we look forward to seeing you again in the future. Service Manager, Beau Blackwell

- Monterey
5

your staff did an outstanding job to clean up and the front area of my van after a small disaster.beau in the front office also provided excellent & professional attention.

Thank you for your kind review and the delicious cookies Candice.Our detailing service is one of many advantages to coming to Pacific Motor Service.Another is our 3yr/36,000 mile parts and labor warranty. Service Manager,Beau Blackwell

- Monterey
4.5

Beau ..greeted us in a highly professional fashion and arranged immediately to have our needs met

We try to accommodate everyone's needs as best as possible and provide good old fashion service. I'm glad everything with your dog is okay and we look forward to helping you in the future. Service Manager,Beau Blackwell

- Monterey
5

I have always had impeccable service at Pacific Motors, this visit was the same. Bow at the front desk was excellent with my estimate and throughout the car repair. I will be requesting a tune up for my other car soon.

It's our pleasure to service your vehicles Steve. We look forward to seeing you soon and will be sad to see you move away in a few months.You are truly a good guy and an amazing customer. Service Manager,Beau Blackwell

- Monterey
5

Seems most reviews here are positive so not sure what happened on the day I visited but the service was nonexistent. Too busy on personal call to take care of my scheduled appt. After waiting 20 minutes I walked out only to be chased after and told I owed money for the service I never received??

5

Thanks for the prompt service and special interest you showed to my son.

Its our pleasure to make time to show your son how to grease his ball joints and bushings.Its very important we educate our customers on how to best maintain there car.Thanks for the review Alan. Service Manager,Beau Blackwell

- Monterey
5

I've been going to Pacific Motor Service for years now and would never consider going anywhere else. Kevin has been more than helpful on several occasions including when I, as a single female, needed to sell a car. He offered to help and I gratefully accepted. When the car sold, he would not take any sort of a commission from me. The last time I was there, I worked with someone I had not met before, Beau, and again, everything was easy. They had me in and out in no time. I recommend Pacific Motor Service to all my friends and will continue to do so.

Thank you so much for your review and the recommendations Lisa.It was my pleasure to meet you and make your trip to Pacific Motor Service as easy as possible.I look forward to seeing you again in the future.
Service Manager,Beau Blackwell

- Monterey
Pacific Motor Service Monterey is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Monterey (831) 375-9571, Pacific Grove (831) 372-6575 if you have any issues in accessing any area of our website.