Monterey and Pacific Grove Auto Repair

Monterey: (831) 288-5711
550 E. Franklin St., Monterey, CA 93940
Get Directions
Pacific Grove: (831) 531-2295
1123 Forest Ave., Pacific Grove, CA 93950
Get Directions
5

Car is running like a champ. Pacific Motors is honest and keeps my car safe for my family. Thank you!!

Your welcome Christina.You have such a beautiful little family.Its always a pleasure to see you and the girls. It's always our pleasure and duty to make sure your car runs well and is safe. Service Manager,Beau Blackwell

- Monterey
5

I just needed a couple of oddball wiper blades replaced. Beau ordered them and I came in the next day to have them put on. One of them proved to be defective. Beau ordered a replacement and had it in hand and installed within just a few minutes.

Thank you Ann for your response. We appreciate your feedback and hope all is well and stays well. Service Manager,Beau Blackwell

- Monterey
5

I have had 3 different cars serviced at Pacific Motor Service and was happy with the attention I got each time. They always lay out the options and list what work needs to be done immediately and what can wait. With all the mistrust people have about auto mechanics, Pacific Motor Works inspire confidence.

We appreciate your kind review Tom.It's always a pleasure to see you. It my job to make my customers aware of what there car needs and its up to them to take car of there vehicle.No pressure,just advice. Service Manager,Beau Blackwell

- Monterey
5

Despite having unexpected repairs performed at Pacific Motor Service - the service was exceptional. Bo, the manager, was forthcoming with information to help me make informed decisions if certain repairs were necessary or not. Since being at their shop, my vehicle is running smooth and cool thanks to their expertise.

Jason it was a pleasure to meet you and were glad your car is running great now.All it needed was a little attention so to speak. :) Service Manager,Beau Blackwell

- Monterey
5

Pacfic Motor Service is like no other repair shop I've ever seen. They take the time to explain your car's condition and pride themselves on their service. What repair shop has a newsletter!? They might be a bit pricier than other shops, but they take care of their customers and do quality work for your vehicle.

We are pleased to hear that you are happy with our service Anna. We look forward to seeing you down the road. Service Manager,Beau Blackwell

- Monterey
5

I appreciate the friendl service

Thank you for your feedback Mr. Noonari. We appreciate you giving us the opportunity to earn your trust. Service Manager,Beau Blackwell

- Monterey
4.5

My first visit went very well! Great service for a very fair price!

We appreciate your review and recommendations Carole. We look forward to making every visit a pleasant one.We wish you a happiness and good health. Service Manager,Beau Blackwell

- Monterey
4.5

All I can say is I love the whole team! The realy stand behind their work! I had a break job that didn't go as planned as they completely redid it with the same amazing wservice aI have grown to love!

Heidi it's always a pleasure to see you and were glad we were able to get you on the road again very shortly after arriving. We wish you and your family the best. Service Manager,Beau Blackwell

- Monterey
5

Our experience was excellent from the git go. The facility is very clean. We were welcomed and accommodated on short notice. All communication from the Service Manager was comprehensive and pleasant. Follow up was prompt and work was performed to our high standards. This is how a business should be operated!

It's our pleasure to be of service to you and your vehicles.We really look forward to building a life long relationship with you.Thank you for the kind review. Service Manager,Beau Blackwell

- Monterey
4.5

I brought my car in to have the brakes inspected after installing new brakes all the way around. Well ends up I was given the wrong size rotors and they seized up. Translation, did it myself but ended up having to have the pros at Pacific Motors make it right. The were super helpful and patient as I reviewed all my options. The only reason I didn't give all 5 stars is because I could have applies Kevin's Halloween 15% brake coupon, but felt bad asking when they had been so helpful.

Thanks Ben for your review. It's our pleasure to help you out. You did a good job installing the brakes but the parts store did not.Please feel free to come by anytime with questions or concerns you might have. Service Manager,Beau Blackwell

- Monterey
Pacific Motor Service Monterey is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Monterey (831) 375-9571, Pacific Grove (831) 372-6575 if you have any issues in accessing any area of our website.