Monterey and Pacific Grove Auto Repair

Monterey: (831) 288-5711
550 E. Franklin St., Monterey, CA 93940
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Pacific Grove: (831) 531-2295
1123 Forest Ave., Pacific Grove, CA 93950
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5

It's always great and Beau is the best.

It's always a pleasure to see you Art.Thank you for the review and we look forward to seeing you again in the future. Service Manager, Beau Blackwell

- Monterey
5

your staff did an outstanding job to clean up and the front area of my van after a small disaster.beau in the front office also provided excellent & professional attention.

Thank you for your kind review and the delicious cookies Candice.Our detailing service is one of many advantages to coming to Pacific Motor Service.Another is our 3yr/36,000 mile parts and labor warranty. Service Manager,Beau Blackwell

- Monterey
4.5

Beau ..greeted us in a highly professional fashion and arranged immediately to have our needs met

We try to accommodate everyone's needs as best as possible and provide good old fashion service. I'm glad everything with your dog is okay and we look forward to helping you in the future. Service Manager,Beau Blackwell

- Monterey
5

I have always had impeccable service at Pacific Motors, this visit was the same. Bow at the front desk was excellent with my estimate and throughout the car repair. I will be requesting a tune up for my other car soon.

It's our pleasure to service your vehicles Steve. We look forward to seeing you soon and will be sad to see you move away in a few months.You are truly a good guy and an amazing customer. Service Manager,Beau Blackwell

- Monterey
5

Seems most reviews here are positive so not sure what happened on the day I visited but the service was nonexistent. Too busy on personal call to take care of my scheduled appt. After waiting 20 minutes I walked out only to be chased after and told I owed money for the service I never received??

5

Thanks for the prompt service and special interest you showed to my son.

Its our pleasure to make time to show your son how to grease his ball joints and bushings.Its very important we educate our customers on how to best maintain there car.Thanks for the review Alan. Service Manager,Beau Blackwell

- Monterey
5

I've been going to Pacific Motor Service for years now and would never consider going anywhere else. Kevin has been more than helpful on several occasions including when I, as a single female, needed to sell a car. He offered to help and I gratefully accepted. When the car sold, he would not take any sort of a commission from me. The last time I was there, I worked with someone I had not met before, Beau, and again, everything was easy. They had me in and out in no time. I recommend Pacific Motor Service to all my friends and will continue to do so.

Thank you so much for your review and the recommendations Lisa.It was my pleasure to meet you and make your trip to Pacific Motor Service as easy as possible.I look forward to seeing you again in the future.
Service Manager,Beau Blackwell

- Monterey
4

Not only did they change my oil & replace spark plugs, but my car was spotless & clean, inside & out! What a pleasant surprise! Courteous & professional, as always. Warmly,Anne & Yann Parker-Lusseau

Thank you Anne and Yann for the kind review. Its our pleasure to be of service to you and your vehicles.We hope you have a nice and relaxing trip.We will see you at your amazing bakery soon. Service Manager,Beau Blackwell

- Monterey
5

I needed to get my air conditioner fixed. I had called around at a number of auto repair places and none of them would really give me the time of day. I would ask how much it would cost to fix it they would tell me and then hang up. When I called Pacific Motor Service, Beau took the time to tell me how much it would cost, what they had to do to diagnose it, and how long it would take to fix it. I needed them to do a safety inspection and an oil change as well. They were able to get me in when I wanted to bring my car in without any problem. Beau called me back promptly to let me know what other potential issues there were with the car, but never pushed anything on me, which really was a breath of fresh air! They finished my car up in a timely manner and even threw in an economy detail. Can't get much better than that!

Hello Anna.Thanks for the review.Its very important to give our customers the time they deserve and to provide them with an expert opinion on the services there vehicle needs.We look forward to seeing you in the future. Service Manager,Beau Blackwell

- Monterey
5

because our only vehicle was un-drivable, we were supplied with a free rental car, which really helped since I had to get to base and to an appointment.

Thanks Johnathan for your kind review. We are glad we were able to help you with a rental car and make your life much easier while we looked at your car.We look forward to building on our relationship in the future. Service Manager,Beau Blackwell

- Monterey
Pacific Motor Service Monterey is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Monterey (831) 375-9571, Pacific Grove (831) 372-6575 if you have any issues in accessing any area of our website.