Monterey and Pacific Grove Auto Repair

4210 reviews
Monterey: (831) 288-5711
550 E. Franklin St., Monterey, CA 93940
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Pacific Grove: (831) 531-2295
1123 Forest Ave., Pacific Grove, CA 93950
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5

Outstanding service in all aspects of a vehicle service center. The customer service was the best I have ever seen. The timely execution of my service, the way they explained what was needed was broken down into laymen's terms. I will be back again for any service or repair needs.

Thank you Jack. I really appreciate your kind words regarding our customer service. We try to be the best in our industry when it comes to communication and how we serve our clients! -Jim Hayes

- Monterey
1

Thank you for your review! It is our please to serve Monterey and Pacific Grove.WE pride our selves in our world class customer service, superior knowledge and clear communication. We specialize in European (BMW, Mercedes, Volks Wagon (WV) and Audi), but also repair and maintain Ford, Chevrolet, GMC and all Japanese makes as well. Please come again.

- Monterey
5

Always receive prompt, courteous & reliable service!

5

As always, I was treated courteously by Jim and other employees. My oil change was done in a short time and I was notified when I could walk back to the shop. I received recommendations for possible future work - with explanations and no pressure.

Good morning Gail, Thank you for your kind review. Please let us know if you need anything else! -Jim Hayes

- Monterey
5

Service was very good and also price reasonable !

5

I entrusted my daughter's car to them and they delivered! The brakes were on their last legs. Thank goodness we took the car in; my daughter says the difference is huge. The car was dropped off in the afternoon and they finished everything before she was done with work. Thank you Pacific Motor Service!

I am glad you brought Juliette's car in too! Having a safe, reliable brake system is definitely a priority for us. I am glad she noticed the difference and all is well. -Jim Hayes

- Monterey
5

Excellent customer service

5

Excellent service

5

Great service. Great team.

5

Good job as usual!

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Pacific Motor Service Monterey is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Monterey (831) 375-9571, Pacific Grove (831) 372-6575 if you have any issues in accessing any area of our website.