Kevin and his staff are aways super friendly and helpful. Rory was polite and easy to talk to. They answer questions and don't ever make you feel like you don't know enough about your car. They even offer a courtesy drive down to my office, which I love. I came here because I got a great coupon for an oil change in the mail, but keep coming back because the customer service is great and they do quality work on my car. They seem trustworthy.

Kevin is always proactive in his communication and puts customer service first. Thank you to all the great service men and women who do reliable, careful work in such a timely manner.

I don't know how Kevin & Co. do it...But no matter what service or repairs my car needs, they "magically" fix it efficiently, quickly, expertly; I always come in under what I've personally budgeted, as well as completely within my timeframe...Usually earlier! When I think of Pacific Motor Service, I think: Integrity, Perfection, and the utmost in customer service. They always connect with the driver behind the wheel, as well as the vehicle! They have my business for life!

Kevin and staff are terrific. Friendly and professional. I appreciate the care they give my vehicles and that they keep me apprised of the conditions of my cars. I feel confident that my vehicles will be throughly maintained.

When things do go wrong with newer cars they are never cheap to fix. Pacific Motor Service has some of the best mechanics around Monterey -- they quickly diagnose problems, select the appropriate repairs and parts and get the job done to return the car in like new operation again within their estimated time. What more can a drive ask?

Excellent service as usual!

Excellent service provided by professional friendly skilled employees.

Thank you for fitting me in to your very busy day. I appreciate your time and effort in attempting to repair my flat tire. Staff were fabulous. I appreciate your professionalism and prompt care!

Excellent service fairly priced

You can always be counted on to provide reliable, honest and dependable service.