Monterey and Pacific Grove Auto Repair

4353 reviews
Monterey: (831) 288-5711
550 E. Franklin St., Monterey, CA 93940
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Pacific Grove: (831) 531-2295
1123 Forest Ave., Pacific Grove, CA 93950
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5

you guys are terrific!!! I feel very cared for as you pick me up and drop me off. I trust the service you say I need. And Kevin does a great job of explaining the needed repairs.b

Good morning Georgia, Thank you for the nice words. It is important for us that you feel we are servicing your needs as well as those of your car. Thank you for your trust!. Kevin Donohoe-Owner

- Pacific Grove
5

Kevin and the team at Pacific Motor Service has always done an excellent job keeping my '96 Mustang in tip top shape. They popped in a new starter, swapped out the shocks and struts, and serviced it all in less than a day. Now my Mustang runs like she is 22 years younger again. You can't get better service than that! David Lazarony

5

Great service! Kevin always returns my calls and is friendly and competent.

5

Friendly and efficient service. Have started doing all my auto service ar Pacific!

Thank you for your review Steve. I am glad Kevin and the Pacific Grove staff are able to meet all of your needs. Jim Hayes- General Manager

- Pacific Grove
5

AAA membership warranty was VERY valuable. They really stand behind their work, and they make extra effort when needed. They replaced a coolant-related part, and it later developed a leak. They did all the necessary follow-up work under the AAA warranty at no cost to me. Even when various other warranty-related parts failed and I had to return several times, they provided me a rental car at no cost to me.

Hello David, I am glad we were able to resolve the issue! Unfortunately we are all human and problems arise from defective parts and sometimes even we can make mistakes. That is precisely why we offer our extensive 3 year/36,000 mile warranty. It keeps us focused on great product and fantastic execution. It is hard to put a price on the piece of mind our warranty provides. Thank you for the feedback! Jim Hayes-General Manager

- Pacific Grove
5

I found Pacific Motors to be timely, friendly, and efficient. I have had my CR-V in twice for repairs, and have been satisfied with their service and feel confident that they have taken good care of my car. Would recommend them to friends and family.

5

So glad I learned about this place and very satisfied with the service.

We are glad to have you aboard Judy. Welcome to the Pacific Motor Service family!

- Pacific Grove
5

completely trustworthy!

5

Kevin, Stephanie and their wonderful crew of mechanics take care of their customers and ensure quality service. We highly recommend them!

Good morning Kristen, Thank you for your review. We certainly do our very best to bring caring, conscientious staff onto the team who then make the experience you had possible. Have a great day! Kevin Donohoe-Owner

- Pacific Grove
5

Courteous, quick, and efficient

Thank you Buzz. I Didn't get a chance to speak with you during this visit. I hope all is well. Jim Hayes-General Manager

- Pacific Grove
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Pacific Motor Service Monterey is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Monterey (831) 375-9571, Pacific Grove (831) 372-6575 if you have any issues in accessing any area of our website.