Testimonials - "Pacific Grove" Location - Page 2 - Pacific Motor Service Monterey

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Robert Porkola

2/26/2026

Erica (Front desk) was very kind and kept me well informed throughout the visit. I was only there for a short time for an oil change, but they offered a shuttle service if I didn’t want to wait at the shop. During their complimentary 68 point inspection they found a leak on the on the valve gasket/cover, they were honest with us that the leak was not significant and it could wait to be repaired if need be. I requested an estimate for the repair and they were very prompt having the estimate to me within a couple hours. Would definitely recommend to anyone looking for a mechanic.

Thank you for taking the time to leave a 5-star review, Robert. We're delighted your first visit with us was a great experience and that we could provide you with honest recommendations for your vehicle's needs. We appreciate you choosing Pacific Motor Service, and please do not hesitate to reach out for any future services!

- Pacific Grove

Andrea Noble

2/18/2026

Pacific replaced the small battery in my EV. Wonderful same day service which got me back on the road.

Thank you for the kind words, Andrea! We're glad to have assisted you quickly with replacing your EV battery, and delighted to hear you had a great experience with our service!

- Pacific Grove

Joseph Wiggins

2/13/2026

Thank you for the 5-star rating, Joseph! We appreciate your trust, loyalty, and support in our service. We look forward to continuing to serve you!

- Pacific Grove

John Heier

2/11/2026

Very professional service and accomplished all tasks and services to the car in a reasonable time period. Kevin and Erica were very welcoming and gained our trust. Thank you

Thank you for taking the time to leave us a great review, John! It was a pleasure assisting you with your BMW's needs. We are grateful to have earned your trust. Should you need anything, please do not hesitate to let us know!

- Pacific Grove

Gail Skidmore

2/9/2026

Great! I'll be back.

Thank you for choosing Pacific Motor Service, Gail! We look forward to welcoming you back for any future service needs!

- Pacific Grove

Mari & Rob

2/4/2026

Great communication and excellent service

Thank you for the 5-star review, Mari & Rob! We're glad our team provided great service with clear communication and that you had a positive experience. If you have any service needs in the future, please do not hesitate to reach out!

- Pacific Grove

Marcel Blume

1/29/2026

The best people to think of when someone mentions P.M.S. - they're the only ones my grandmother trusted with her '97 Odyssey, and boy am I thankful she kept 20 years worth of records. Now (January 2026) they're my first choice for van repairs. Hopefully we can make it back to the coast safely! Currently still jammed up in the Midwestern zone 🙃 just being calm.

Thank you for your continued trust and loyalty in our services, Marcel! We truly appreciate the kind words and look forward to serving you again!

- Pacific Grove

Maureen Hall

1/29/2026

Love the shop. Guys are always very nice and knowledgeable. Answer all my questions. When waiting for my car it’s very welcoming.

Thank you for the kind words, Maureen! We are so happy to hear you've had a great experience with us. We work hard to provide great customer service along with a welcoming space. We appreciate your support and look forward to assisting with your vehicle's needs in the future!

- Pacific Grove

Vincent Altadonna

1/26/2026

I got a pre purchase inspection done. Great customer service. Wonderful report. Easy scheduling!

Thank you for the great review, Vincent! We are delighted to have assisted with the pre-purchase inspection on your Fiat. We hope you are enjoying your new car, and should you need any services in the future, please do not hesitate to reach out!

- Pacific Grove

Marc J

1/17/2026

Excellent service, as always. I highly recommend taking your car here for any service needs.

Thank you for the wonderful review, Marc! It is always a pleasure to assist with your vehicle's needs, and we truly appreciate your trust and support in our service!

- Pacific Grove

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