Monterey and Pacific Grove Auto Repair

4180 reviews
Monterey: (831) 288-5711
550 E. Franklin St., Monterey, CA 93940
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Pacific Grove: (831) 531-2295
1123 Forest Ave., Pacific Grove, CA 93950
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5

Thank you so much for your positive feedback, Terry! We are thrilled to hear that you had a great experience with us. Your satisfaction is our top priority, and we look forward to serving you again in the future!

- Pacific Grove
5

I am very impressed with Pacific Motor Service. They are knowledgeable, professional and also very kind and caring people. The technician was able to repair and service my Audi Q5 with great precision and success. I highly recommend them.

Thank you Diane for this amazing review! We are ecstatic to hear that you had such a positive experience with us at Pacific Motor Service and that we were able to meet all your expectations. We take pride in providing top-notch service to our customers, and we look forward to serving you again in the future!

- Pacific Grove
5

Engine noise with my 20 year old SUV. They identified it and gave me a fair price for a hard to find part. Shipping delays caused my car to be there for over a week but once the part arrived they had it done in a day. Car drives like it is new and hopefully will last a few more years

Thanks for your 5-star review, Tim! We're glad we could solve the engine noise issue and provide a seamless experience. Your satisfaction is our priority, despite the shipping delay. It's great to hear that your SUV is running like new now. We look forward to serving you again!

- Pacific Grove
5

This place was highly recommended and did not disappoint. Kevin was my initial POC, professional speedy and thorough. Kyle assisted me with drop off, also professional and extremely helpful. Provided me with all the information I needed to make an informed decision. Kept me up to speed on all steps in the process and me and answered all my questions. Fair, Honest, Trustworthy, Dependable Auto Shop!

Thank you for the 5-star review, Nina! We are glad to hear that Kevin and Kyle provided you with excellent service and kept you informed throughout the process. Our team takes pride in being fair, honest, and trustworthy. We appreciate your recommendation and look forward to serving you again!

- Pacific Grove
5

Such nice, professional service! Great process servicing our truck. Very easy to schedule an appointment online. The folks at this place are very pleasant and they do a great job for a fair price.

Kelly, thank you! It makes us happy to provide a professional and pleasant experience for our customers. We appreciate your feedback and look forward to serving you again in the future!

- Pacific Grove
5

Great service

Thank you, Kathy, for the five-star review! We're thrilled to hear that you had a great experience with our service. We value your satisfaction and strive to provide the best service possible. If you need anything else, please don't hesitate to reach out to us. We look forward to serving you again in the future!

- Pacific Grove
5

Pacific Motor Service in Pacific Grove is truly top-notch! Their professionalism and attention to detail are unmatched. I only trust them with my cars because of their exceptional service. From the moment they answer the phone to how they treat customers, every interaction is outstanding. The technicians are incredibly skilled, and the entire team consistently goes above and beyond. Im always impressed with the quality of service at Pacific Motor Service in PG!

5

SO nice and pleasant to work with!! Super clear on explaining work that’s being done, and the costs that go along with it. I felt super comfortable working with them, and I can’t recommend them enough!

Thank you Jay for the wonderful review! We're thrilled to hear that you had a great experience with us. Providing clear explanations and ensuring your comfort is our top priority. We appreciate your recommendation and look forward to serving you again in the future!

- Pacific Grove
5

I’m always pleased with the results of my visits here. The staff is very friendly, knowledgeable and gracious in helping me with my car. Nice clean garage, too!

Thank you Linda for your wonderful review! We are thrilled to hear that you always have a positive experience at our establishment. Providing excellent customer service and maintaining a clean facility are top priorities for us. We look forward to serving you again in the future!

- Pacific Grove
5

Prossional, competent, integrity, OVER THE TOP customer service!

Thank you for the amazing review, Gary! We thrive on providing exceptional service and it's great to hear that we exceeded your expectations. We'll continue to go above and beyond for all our customers!

- Pacific Grove
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Pacific Motor Service Monterey is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Monterey (831) 375-9571, Pacific Grove (831) 372-6575 if you have any issues in accessing any area of our website.