On the way through Pacheco Pass for a vacation in Pacific Grove, our car started lagging as we climbed the hill and a warning light came on. We called the Ford Dealership and they were booked solid, so I asked for a recommendation for a good auto shop. They highly recommended Pacific Motor Service. Well, their recommendation was well deserved! They took our car in right away, provided a quick diagnosis and had it repaired within hours on the same day. It was disappointing to not have a car for one day of our three day trip, but what a relief to have the problem quickly diagnosed and repaired at a reasonable price. Their customer service was outstanding! I highly recommend this auto shop!

In keeping with the past the service was excellent and well worth the expense.

A+ in Service! My wife and I were visiting Pacific Grove from LA. Our Jeep Wrangler had a transmission issue. We brought the Jeep in at 8AM and Kevin quickly committed to diagnosing the problem. Within a couple of hours, we knew the exact issue, cost, and when it would get done. Kevin was honest, helpful, informative, and open. Kevin is really focused on running a good shop and ensuring his staff continually provides and improves service. He also gave us a couple of great recommendations on restaurants and sightseeing. If I lived in the area, Pacific Motor Service would be my first choice for service.

Always like you guys. Kevin did a great job. Took care of my work truck. Fixed what was needed. Informed me of what will be needed in the future. Priced fairly. Thanks

This is my first visit. The staff was friendly and courteous. I took 3 vehicles for servicing and they were all done in a timely manner.

Addressed all the concerns I had, did the repairs, and I particularly appreciated their willingness to answer my questions.

Pacific Motor Service does quality work. I bring in my classic Corvette for routine service and the occasional gremlin hunt and they take wonderful care of it. Their service and expertise is excellent.

Kevin has great customer service!! He used my first name the entire time. That felt personal and special.

I am fairly new to Pacific Motor Service but I don't see myself going anywhere else. The service is comprehensive without the dealership prices. They were able to spot some gaps in my service history and help me get caught up without breaking the bank. My car is running like new! Thank you!