Hello Emmett, Thank you for your review. In this sort of a situation, we tend to move forward by phases. As we eliminate one potential issue, we move forward on the next. When you are ready, we will take the next step. I trust our process, and we have serviced many PT Cruisers, so I am confident that we can resolve the issue. We believe installing new axles with help remedy the noises we are hearing.

Thank you for leaving us a review Greg. I am glad our Preventative Maintenance and Safety Inspection (PMI) process worked properly, and we were able to alert you of your brake wear issue. Your Toyota Rav4 is a great car and will last you hundreds of thousands of miles if you continue to take care of it! See you next time.

Thank you for your review. I am glad Kevin and his team inn Pacific Grove were able to get your Honda CR-V back to you in good operating condition. We'll see you next time!

Good morning Mr. Goldfarb. We appreciate your review. Mazerati parts are not easy to come by on the Monterey Peninsula so the owner, Kevin, took a trip to the Bay Area to pick them up himself! I'm glad we were able to meet expectations and complete the brake project on the same day!! Beatrice is the newest member of the team; I'm glad she was able to do a great job.

Hello David, Thank you for your nice review. Beatrice is our newest service advisor and is doing a fantastic job. I'm glad we were able to get your Chevy Colorado back on the road quickly. You will find the prices on the Monterey Peninsula and Pacific Grove are higher than you would be used to paying in many other parts of the state or country, but we do our very best to stay aware of the financial burden automotive repairs place on our clients. We hope to see you next time.

Thank you for your review. Beatrice enjoyed working with you on your BMW. We are glad we could resolve your issue in a timely and cost efficient manner. Don't hesitate to call if you need anything else.