Testimonials - Page 359 - Pacific Motor Service Monterey

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Ken M

11/4/2011

The job was done quickly and seemed thorough, since a slight leak in the front shocks was noted.

Ken,

Thanks for coming. We take special care in being very thorough. This way we can insure you that your car is operating as it should.

Jim Hayes
Manager
Pacific Motor Service-PG

- Pacific Grove

anonymous

11/3/2011

Always a pleasant and comfortable experience. I felt looked after and the staff was very helpful and accommodating. I'll always be happy to have them maintain my Ride.

We are happy to maintain your ride and continuing to provide you with excellent service, quality work and the longest warranty in Monterey County, 3yr or 36,000 miles. Service Manager,Beau Blackwell

- Monterey

Cristina S

11/3/2011

I appreciate Pacific Motor Service's commitment to excellent work and customer service.

Thank you Christina. We appreciate your commitment and loyalty to our shop. We are also glad that you are happy with our commitment to excellence and customer satisfaction. Service Manager, Beau Blackwell

- Monterey

Paul L

11/1/2011

4.5

JIM: the work on the Blazer brake computers has performed very well. No apparent problems. Unfortunately, I will not be able to enjoy the free oil change, because we are leaving early tomorrow.Paul

Mr. Lawrence,

Thanks for bringing the Blazer in and thank you for the telephone call this morning; we really appreciate the positive feedback. Enjoy your trip to Florida, we'll see you in the spring.

Jim Hayes
Service Manager
Pacific Motor Service-PG

- Pacific Grove

Richard W

10/31/2011

4.5

Pacific Motors always exceeds my expectations and I already have high expectations for Pacific Motors. Washing my car was a nice extra touch that I appreciated.Thanks again!

Why thank you very much Mr. Westbrook. We hold ourselves to very high expectations as well and pride ourselves on giving our customers the time,attention and details they need and deserve with there vehicles. Service Manager,Beau Blsckwell

- Monterey

Addison H

10/27/2011

I must say that my friend highly recommendedPacific Motor with my car trouble. I must say that Beau knows all about providing quality service with such professionalism and a great attitude. Their shuttle service is great and Beau will call you when your car is finished and/or if there's another finding on your car.I like the fact that Beau explains everything regarding your car troubles and the billing statement.

Thank you so much for the kind review Addison. We appreciate your feedback. We look forward to continue to give you the best service possible with thorough ecplanations of what needs to be done, why it's important and how much it will cost. Service Manager,Beau Blackwell

- Monterey

Sara G

10/25/2011

My truck has new tires, brakes, spark plugs.. the works! It's like new. Thank you for all your hard quality work Pacific Motor Service!

Your very welcome Sara. Thank you for choosing us to service your car and allowing us the opportunity to earn your trust. We value your feedback as well. See you next time. Service Manager, Beau Blackwell

- Monterey

Kirk S

10/21/2011

As always fine and prompt work done by the guys.

Hello Kirk,

It was good seeing you again. Thanks for the oportunity to work with you once again!

Jim Hayes
Manager
Pacific Motor Service-PG

- Pacific Grove

Phil P

10/21/2011

Dropped my car off at the end of the day as it started acting up. I received a call back within 30 minutes to tell me what was wrong. I had the car back before lunch the next morning! AWESOME!!

Mr. Penko we appreciate your review and your loyalty to our shop. Were glad we were able to diagnose and repair your vehicle very quickly and effeciently. Look forward to seeing you again. Service Manager,Beau Blackwell

- Monterey

tom & maureenh

10/20/2011

4.5

Professional, thorough, courteous, reasonably priced and I've come to expect nothing less from Pacific Motors. I also like that they can wash, wax and detail my car while it is in for service. Additionally, since there is no VW dealer on the Monterey Peninsula, I appreciate getting my warranty work done locally rather than in Salinas or San Jose where I have to kill most of the day traveling and waiting around.

yes Mr. Hicks we are the one stop shop and hold areselves accountable too for only the best customer service and quality work, nothing less. Thank you for the review. Service Manager,
Beau Blackwell

- Monterey

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