Monterey and Pacific Grove Auto Repair

Monterey: (831) 288-5711
550 E. Franklin St., Monterey, CA 93940
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Pacific Grove: (831) 531-2295
1123 Forest Ave., Pacific Grove, CA 93950
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5

Easy to make appointment and service is excellent. Pacific Motor Service is great at giving you a "list" of things to consider about your car to be taken care of during the appointment or at a later appointment.

It is part of our responsibility to keep you in the know. When it comes to your car, there are two options. You can control the time and place of maintenance, or the car can. Once you have your list of priorities, you have the choice to control the outcome!

Jim Hayes
Service Manager
Pacific Motor Service-PG

- Pacific Grove
5

I'm very impressed by Pacific Motor Service. They are professional and punctual and I love the emailed Specials.

We are glad you are impressed with our service and we look forward to seeing you again. Thank you for the honest review as well. It helps us improve for our customers. Service Manager, Beau Blackwell

- Monterey
4.5

Pacific Motor Service is consistently great with all aspects of service. Always accomadating, courteous and professional.

Thank you for your review Mr. Westbrook. We appreciate your feedback and value your input. We are also glad that you are happy with our service and look forward to seeing you down the road. Service Manager,Beau Blackwell

- Monterey
5

On time and reasonable price.

Hello Hap,
Thanks for coming in. It's always good to see you coming through the door.

Jim Hayes
Service Manager
Pacific Motor Service-PG

- Pacific Grove
5

At Pacific Motors they respect your time and your money....and return your vehicle in perfect condition guaranteed!!! What more could you ask for!?

Lydia you are absolutely correct. We take pride in taking care of our customers and giving them each the time and detail there vehicle needs. Thank you for the review. Service Manager,Beau Blackwel

- Monterey
5

Went in to Pacific Motors for an oil change and smog check. They discovered that the car needed some major repair. It was a great shock when I heard the totall amount, but Beau made the experience as painless as he could by thoroughly explaining each charge for labor and parts. He provided a rental car for my use,and when I returned the car, he offered to return it to the rental agency. He really took time and patience which I really needed. Many thanks.

Your so welcome Barbie. It's not easy when we find out our car has some huge underlying problems but once we get over the sticker shock,then it's time to think and way our options. Glad we could help.Thanks for the review as well. Service Manager,Beau Blackwell

- Monterey
5

We had pleasant, efficient service from Jim and his team. We appreciate the timely manner in which our car was completed as well as the tasks performed. We plan to continue having our cars serviced there as needed in the future. Thanks, Jim!

Hello Mr. and Mrs Foss,

It has been a year and a half since we added the shop in Pacific Grove. It is truly a pleasure to meet the community and be a valued part of one of America's last hometowns!

Jim Hayes
Service Manager
Pacific Motor Service-PG

- Pacific Grove
5

Pacific Motors replaced four tires on my vehicle and aligned all wheels. They discussed the choice of tire and procured the type I wanted at a competitive price. The work was done in a few hours and everything is satisfactory.

Were glad that your vehicle is doing much better Mr. Luiz and that you are happy with our service. Thank you for the review. Service Manager,Beau Blackwell

- Monterey
5

Great job! Also appreciate rescheduling the work when requested. Beau also accommodated a last minute request for a check of my brake fluid condition.The shop is very well maintained, the staff very professional, and I like the waiting area from which I can watch work being done on my car.

Yes our waiting room is one of a kind. We want people to be able to see there vehicle if they want to.Also have magazines,coffee and tv for your convenience.Thanks for the review Jim. Service Manager,Beau Blackwell

- Monterey
5

Yet again, my Jeep and I received great service at Pac Motor Service in Monterey. I easily scheduled and confirmed my routine service appointment online. I dropped my car and key off in the box, headed to work and received a call that afternoon letting me know that my car was in great shape and ready to be picked up. At which point I remembered I needed a smog check- they were happy to help me and indicated it would only take 20 minutes. I picked up my car after they closed (b/c I work in Salinas) and paid for the service the next day. It was that easy!

We defininetly want to try and make each visit to our shop as easy and convenient as possible. As we know car repairs are not always fun financially but your vehicle continues to need only minor maintenance and not repairs which we all like. Service Manager,Beau Blackwell

- Monterey
Pacific Motor Service Monterey is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Monterey (831) 375-9571, Pacific Grove (831) 372-6575 if you have any issues in accessing any area of our website.