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Monterey and Pacific Grove Auto Repair

3990 reviews
Monterey: (831) 288-5711
550 E. Franklin St., Monterey, CA 93940
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Pacific Grove: (831) 531-2295
1123 Forest Ave., Pacific Grove, CA 93950
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5

I feel totally confident having my car cared for at Pacific Motors. Not only are Bo and the staff knowledgeable and experienced, but they are also very pleasant to deal with. Work is done in a timely fashion. The ride home really helped too!

Frances it's our pleasure to help you maintenance your vehicle. We appreciate the relationship we have started and look forward to servicing your vehicle for many years to come. Service Manager,Beau Blackwell

- Monterey
5

Pacific Motor Service was both thorough and fast... Very professional and courteous as well... Thank you! Very pleased. Will come back!

Thanks Mr. Martinez,

We look forward to seeing you again!

Jim Hayes
Service Manager
Pacific Motor Service-PG

- Pacific Grove
5

Took care of problem although a little costly.

Art, I understand that this was an unexpected expense for you, but with a failing intake manifold gasket and that much carbon build up, the engine's health was in jeopardy. Please call if you have any questions regarding the nature of the work.

- Pacific Grove
5

YOu did find several things that needed attention. Thank you

Thank you for coming Mr. Morely,

Here at Pacific Motor Service, we try to inform you of the condition of all of your cars' systems so that you can be an educated and responsible vehicle owner. Thanks for maintainning the car as it should be.

Jim Hayes
Service Manager
Pacific Motor Service-PG

- Pacific Grove
5

A new car service place on my birthday...ummm.What a pleasure! I was treated with respect, courtesy, and warmth.A clean and comfortable atmosphere for waiting also.I'll definitely recommend Pacific Motor Service to friends and family. thank you!

We appreciate your review and thank you for the words. We also hope you had a great birthday. See you next time. Service Manager, Beau Blackwell

- Monterey
5

Great service getting my truck's axle seal replaced and new brake shoes. Forget the dealership, go here for all your car's services. Beau knew what he was talking about, called me back immediately, and charged me a fair price.

Thank you very much for the kind review. We are honest and fair. Plus we actually care and it shows in our service and our work. Hope all is well. Service Manager,Beau Blackwell

- Monterey
5

I've been several times for emergency and maintance services and they have been prompt and courteous everytime.

5

Beau is always there to greet us with a smile - and even recognizes us and remembers our name! They are timely, efficient, communicative, level-headed, knowledgeable, realistic and friendly to top it off. We also highly value their "Certified Green Business" status, which is the primary reason we chose this shop in the first place. The excellent, unsurpassed service keeps us coming back with both our vehicles - '93 Ford and '06 Honda. We were excited to hear they now offer full tire services - truly a one, stop shop!

Yes we are a one stop shop. We also work on all makes and models, have up to date technology, two master technicians and we are always taking courses to try to improve in all aspects of our business. Thanks for your review. Service Manager,Beau Blackwell

- Monterey
4.5

To Pacific Motor Service Management:We greatly appreciate the prompt service on our vehicle as well as your reasonable prices. We will not hesitate to use your facility for future repairs and maintenance, and we will gladly recommend you to friends and family.Sincerely,Ed and Eva Ferranti

Thank you Mr. & Mrs. Ferranti for the review and for giving us a chance to earn your trust. It was our pleasure to help you with your vehicle and look forward to seeing you again. Service Manager,Beau Blackwell

- Monterey
4.5

Came highly recommended from my (then) current mechanic who was swamped with work. Very fast, efficient, thorough. A bit on the pricey side, but I feel I got treated very well.

Thanks Rob for your review. We are not the cheapest but not the most either.We use quality parts,we have two master technicians,3 year warranty and the best customer service around as you experience. Simply stated,we care. Service Manager,Beau Blackwell

- Monterey
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Pacific Motor Service Monterey is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Monterey (831) 375-9571, Pacific Grove (831) 372-6575 if you have any issues in accessing any area of our website.