Monterey and Pacific Grove Auto Repair

Monterey: (831) 288-5711
550 E. Franklin St., Monterey, CA 93940
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Pacific Grove: (831) 531-2295
1123 Forest Ave., Pacific Grove, CA 93950
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5

I am a relatively new client at Pacific Motor Service and continue to be impressed at the quality of technical expertise with my vehicle and the great customer service.

Thanks for your kind comments Erica! Let us know if we can answer any questions for you in the future.

Thanks...Mark

- Pacific Grove
5

My experience with Pacific Motor Service was exceptional. It was easy to go through the steps and make decisions about what to do. I appreciated having all the tasks and prices prioritized.

Hi Carol,
Thanks for your feedback! I am very happy to hear you had a good experience with us. Please don't hesitate to call me if I can be of assistance.

Mark Lavin
Service Manager
Pacific Motor Service

- Pacific Grove
5

I recently took my car in for some work. Beau, at the front desk, was helpful as always, my car was done in a prompt manner, and I have every confidence that the guys working on it did a very thorough job. I appreciate being able to take my car to Pacific Motor and know that I can trust them.

Thank you for giving us the opportunity to earn your trust and service your vehicle.We value your feedback as well. Hope all is well. Service Manager,Beau Blackwell

- Monterey
4.5

Very well done - car moving smoothly, at last.

5

Thanks so much for the great service I received on my car.

Your very welcome Michelle. We are glad your are happy with our service and we look forward to seeing you again down the road. Service Manager,Beau Blackwell

- Monterey
5

Quality website, professional staff, and convenient location. I needed some work done on my Mustang and they told me exactly what the problem was and what they could do for me. They even gave me a ride home after I dropped it off and washed the car for me before I came to pick it up. I'll definitely be coming back.

Xavier we are pleased to here that you are satisfied with our service and appreciate your review. We look forward to building a long lasting relationship with you and your vehicle. Service Manager, Beau Blackwell

- Monterey
5

Outstanding ....l.Will take in my SL 320.Thanks

Thank you Jack for your review and we look forward to seeing your other vehicle as well. Service Manager,Beau Blackwell

- Monterey
4.5

Very conscientious and courteous attention.

4.5

Beau has always been very friendly and provides very respectful treatment to all customers.Though expensive in general, good service is what makes us come back here.

Mr. Menon it's always a pleasure to see you and get to know you better. We are not the most expensive nor are we the cheapest repair shop. We use quality parts, have the longest warranty in Monterey County and most importantly we care. Service Manager,Beau Blackwell

- Monterey
5

Pacific Motor Service is a class act all the way. Their great customer service makes it obvious how much they value their customers. Their honesty and efficiency have gained a loyal customer!

Pacific Motor Service Monterey is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Monterey (831) 375-9571, Pacific Grove (831) 372-6575 if you have any issues in accessing any area of our website.