Monterey and Pacific Grove Auto Repair

Monterey: (831) 288-5711
550 E. Franklin St., Monterey, CA 93940
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Pacific Grove: (831) 531-2295
1123 Forest Ave., Pacific Grove, CA 93950
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5

Hi Leslie, I just replied to Jason's review. Thanks for bringing in your Lexus! Hopefully you noticed the headlight restoration the technicians did. Now the car looks brand new!

- Monterey
5

Rory always provides great service and is attentive to customer needs.

Thank you for coming to Pacific Motor Service. IT is always a pleasure to work with your family and maintain you Lexus. See you next time!

- Monterey
5

Great people, great service, and very professional!

You are the best Michael. Thank you for your review. We owe it all to the team, particularly our highly trained, adeptly skilled technical staff!! We rally couldn't do what we do without them. We even have and ASE certified Master Technician on staff to meet all of your off road needs!!! Did you know our Pacific Grove shop was awarded the AAA Top Shop 2021 Award?

- Monterey
4

Great service, trustworthy. Customer needs first. Professional atmosphere. Will return for future service. The people at Pacific Motor Servicio are wonderful and take good care of their customers. They honor their warranty work and have been servicing my vehicles for many years. Always recommended!

Thanks for your review Wayne. Your venerable Chevy 1500 has been very good to you because you have been very good to it! If you stay on track, you may be able to get another 20 years out of her and enter her in the Concours d'Elegance!! Thank you for being a long time client. We've worked very hard to hire a trustworthy staff who make the client priorities first on our list!

- Monterey
5

Let me start by saying that I have a car that is a problem child. Thank goodness that I have found such a great company of mechanics to look after me. Rory is extremely professional, respectful and always keeps me informed when I have to turn my car in. I cannot reccomend Pacific Motor Service enough. Consistently great.

Hello Mary, Thank you for taking the time to leave such a rave review! Rory is truly magnificent and is a blessing to have on our team. Despite the difficulty your lovely Chevy Cruze gives you, because you take care of it, she will remain reliable for a few more years. We'll see you next time.

- Monterey
5

We have been bringing our Jeep to Pacific Motors for maintenance and repair since we moved to Carmel 6 years ago. Their mechanics do excellent work, they keep an eye out for problems and needed work, and the front office staff is wonderful.

Thank you for your review Cheryl! it seem like just yesterday that you moved to the area. Your Jeep was brand new when we first saw it and she has been a trusty steed. stay on top of the small things and you will be able to drive it for many years to come.

- Monterey
5

Always great

Hello Rick. Your lovely bride brought her Jeep Cherokee in for routine maintenance. During the preventative maintenance and safety inspection we identified several items that need attention. We'll take care of them as soon as you are ready. Have a great day.

- Monterey
5

Excellent service and fantastic coupons Folks there always go the extra yard for customer satisfaction .. we always feel our car is safer and in top condition after service ...

Hi Marni, Thank you for brining your Hyundai Elantra into us for maintenance. We appreciate that you trust us and we always strive to go the extra mile!!

- Monterey
5

Thank you for your 5 Star rating Mr. Stokes. Although your Porsche Cayenne is in good condition. The aftermarket tires and rims will create an issue over time. Let us know if you need any further help with that issue. We'll see you next time for your regular maintenance.

- Monterey
5

Hello Sharon, Thank you for leaving a five star rating! We really appreciate your business. As a traveler we know how critical it is to get timely, reliable service. Although unexpected breakdowns are never fun, we try our best to make the experience as tolerable as possible. Thank you for for calling AAA.

- Monterey
Pacific Motor Service Monterey is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Monterey (831) 375-9571, Pacific Grove (831) 372-6575 if you have any issues in accessing any area of our website.