Monterey and Pacific Grove Auto Repair

Monterey: (831) 288-5711
550 E. Franklin St., Monterey, CA 93940
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Pacific Grove: (831) 531-2295
1123 Forest Ave., Pacific Grove, CA 93950
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5

Had a great experience. Trustworthy staff, fast service, good communication and they did great work too. I will be taking all my vehicles here from now on

Hello Ryan, Thank you for bringing your Subaru to us. The Baja is a very cool model. Now that the axles have been installed, you should be good for a while. Let us know when you're ready and we'll take care of the rest of the services. ...and don't forget to get your AAA discount if you're a member.

- Monterey
5

Great Service

Thank you for your review Elpidio. let us know when you are in the area again and we'll take care of the leaks on your lovely BMW.

- Monterey
5

Dynamite !

Thanks Sam, With a new thermostat, your Lexus is now reliable again. See you next time.

- Monterey
5

Very nice, knowledgeable and quick.

Thank you for taking the time to leave a review Julie. We appreciate you bringing your Volvo to us for service. This time we installed a new starter and a couple of tires, so you'll be good to go for a while.

- Monterey
5

I was treated with understanding and respect and they did a beautiful job and even came in lower then the estimate. Very nice clean shop very nice helpful people that took great care of my needs I would recommend anyone to go there thanks Rory and his staff.

Thank you for your great review Lyle! Rory and his technical staff are fantastic! They are able to pinpoint hard to find issues and resolve problems quickly and efficiently. I understand you were traveling through the area and needed to get beck on the road. I am glad you came to us. We love to beat expectations and make life good again for travelers in distress. Your Chevrolet truck should be save and reliable for another 25 years!!!

- Monterey
5

An efficient and professional team made the entire process easy from start to finish.

Hi Chloe, Thanks for trusting us with your Accord. I understand you had some difficulty with some maintenance and our technicians were able to help you through a bind. Anytime you need some help or expert advice, please feel free to stop by and ask. We work on a lot of Hondas and are AAA approved with a very capable ,professional staff.

- Monterey
5

Rory helped me navigate some unexpected maintenance on my car. The service was thoughtful, professional and kind. I’ve used Pacific Motor Service previously and will continue to.

Thank you for bringing your car into us Michael. We really appreciate your positive attitude; you are a joy to work with. Making your car safe to drive before you sell is the proper and thoughtful thin to do. A true testament to your character!

- Monterey
5

They did a very good job on my car. They always call if they seen anything and ask if they may fix it or not very good service and very friendly glad I went and I will be going back soon just need one more repair and the car is running like new !

Thank you for your review Jessica. Your Honda Accord will last many many more years if your continue to take care of it. Please let us know when you're feeling better and we'll get the recommended services done or you.

- Monterey
5

Excellent!!!! Very professional, quality work and took care of my car in under 24 hours (replacing all starter coils and spark plugs on my Mercedes). Only people I trust in Monterey to touch my vehicle. Kyle was fantastic and took good care of me.

Thank you for your kind words Sarah! Trust is the foundation upon which healthy relationships are built. We appreciate that you trusted us with your Mercedes. New coils and spark plugs will make your car run like new. See you next time!

- Monterey
5

Hello Stephen, we appreciate you bringing your BMW in for repairs. I know you were on the road and couldn't perform the entire repair, hopefully we were able to get you home safely by replacing your drive belts and engine oil. Thank you for your 5 star rating!

- Monterey
Pacific Motor Service Monterey is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Monterey (831) 375-9571, Pacific Grove (831) 372-6575 if you have any issues in accessing any area of our website.