Testimonials - "Pacific Grove" Location - Page 53 - Pacific Motor Service Monterey

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Leon

4/2/2021

Had a hard to pinpoint oil leak -- PMS experts found the leak and replaced the damaged part. In the process they took care of a couple more services that were much easier and quicker when the engine oil leak was being fixed. I hate buying new parts for an old car -- but, with PMS care the 14 year old, 100000 mile car is like new again.

Thank you for your review Leon. our Volkswagen GTI may be getting a little older, but she's only 1/2 through her life. We've seen GTIs get well beyond 200,000. If you continue to take care of the small things, you can stay out of the new car line for many more years!

- Pacific Grove

Vicky Holman

4/1/2021

Very professional service. My car runs well and I was advised of all needed repairs and costs. Excellent work. Thank you

Thank you for your review Vicky. I'm glad you found us through AAA! We were able to install a new belt to get you back on the road and the front struts will help you maintain tires and brake wear, as well as make the ride feel much better. Thank you for coming in.

- Pacific Grove

Jane Olds

3/30/2021

Finished earlier than promised, everything completed well as expected. Consistently good over the years.

Good morning Jane, your lovely Lexus is going strong after 17 years of service. Keep treating her well and she'll last for years to come!

- Pacific Grove

Allan Morrison

3/25/2021

Thank you for your top notch rating Allan. We appreciate your business. Hopefully the brakes are working properly now that we completed a fairly major repair on the entire system. Please let us know how they feel.

- Pacific Grove

Niccole Tiffany

3/25/2021

Hi Niccole, It was good seeing you again. Thanks for bringing in your Volvo and making sure she is safe and reliable. See you next time.

- Pacific Grove

Dennis Bath

3/24/2021

On time and in and out quickly. ALWAYS good service.

Hello Dennis, Thank you for your review. Thank you for bringing your Ford Focus in for service!

- Pacific Grove

Antoine Botros

3/23/2021

Thank you for your 5 star rating and for bringing your Mercedes in to us for service. See you next time.

- Pacific Grove

Bill Bruffey

3/22/2021

Pacific Motors is very professional and knowledgeable. They always are courteous to their customers and each other. Kevin and his team are exceptional mechanics and always do a good job in a timely manner. I feel very confident that the service performed will be done correctly and at a reasonable price.

Hello Mr. Bruffey, I understand we repaired a flat tire on your Lexus last week. I appreciate your comments and hope everyone notices our efforts at being a kinder, gentler auto repair facility, while pacing a premium on making sure our technicians are at the top of the industry.

- Pacific Grove

Yvonne Foletta

3/22/2021

I had the catalytic converter stolen from my 2008 Prius. There is a huge demand for these parts as many have been stolen recently everywhere, so the parts took a while to come but as soon as they did they set me up for an appt. the next day. I also bought the shield protector to help prevent this from happening again! Kevin was very efficient & professional and they completed the work & charged my dead battery in a couple hours. It’s only been a week but so far so good! My engine is running like normal again. I recommend Pacific Motor! Thank you for your service!

Thank you for your beautiful review Yvonne. We appreciate your patience with the catalytic converter. Lately we've seen four or five instances like yours. The Toyota Prius catalytic converters are easy for the bad guys to remove, but with the shield you should be safe from any further theft. Good luck!!

- Pacific Grove

Linda Sanders

3/20/2021

A good experience.

Hello Linda, Thank you for your review. I am glad your were able to take advantage of our concierge service. We have been able to help many people who would rather not venture out during the pandemic. We were able to fix the oil leak coming from your Toyota's valve cover gasket and return the car to you on the same day. We'll see you next time for your regularly scheduled service!

- Pacific Grove

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