Monterey and Pacific Grove Auto Repair

Monterey: (831) 288-5711
550 E. Franklin St., Monterey, CA 93940
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Pacific Grove: (831) 531-2295
1123 Forest Ave., Pacific Grove, CA 93950
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5

Justin was extremely helpful on the phone, and did a great job of informing me of the process and costs regarding my concerns. I knew exactly what was required to repair and tune up my car, and roughly what it would cost to do it. I left very satisfied and glad that I took my car to Pacific Motor Service. I will definitely be back in for oil changes and regular tune-ups!

5

great service

5

Thank you again for your excellent service.

4

Jim the Service Writter very professional, office and shop areas spotless. Job completed as promised. Car was returned to me with tunk floor not installed, which covers the spare tire and battery. (I had battery replaced along with other items repairs/maintenance) Thought work was on the pricey end. Oh yes I thought the shuttle service was a great added benefit.

Thank you very much for choosing Pacific Motor Service. I am sorry we neglected to replace the trunk floor. I will speak to the staff and make sure corrective training takes place. Hopefully the seamless service, the shuttle and our 3 year 36,000 mile warranty make the convenience and peace of mind worth the price. Sincerely, Jim Hayes -- General Manager

- Pacific Grove
5

Always excellent service to the car, courteous service to the customer, thorough and detailed explanations. I've been a Pacific Motors customer for many years and remain a very satisfied customer.

5

Jim and the team did a wonderful job of diagnosing and providing options on the quick! We were on the last leg of a road trip when we realized there was a problem. With over 300 miles left to travel... we are so glad we found Pacific Motors!

5

Jim Hayes was most heloful. I will be back.

5

The team at Pacific Motor Service is very knowledgeable and caring. I highly recommend them!

5

You guys are always great to work with. Thanks for the quick turn around time

5

great general manager and well nice experience

Pacific Motor Service Monterey is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Monterey (831) 375-9571, Pacific Grove (831) 372-6575 if you have any issues in accessing any area of our website.