We will be closed on November 27th | Honest-1 Auto Care

Monterey and Pacific Grove Auto Repair

Monterey: (831) 288-5711
550 E. Franklin St., Monterey, CA 93940
Get Directions
Pacific Grove: (831) 531-2295
1123 Forest Ave., Pacific Grove, CA 93950
Get Directions
5

Jim and his staff are exceptional. They are professional, personable, and a pleasure to work with. I will be back with my vehicles for future service because this team is the BEST around!!

5

Kind, professional, extremely fair and helpful. Could've been stuck on road trip waiting for service but Kevin was beyond courteous and helpful, got me on my way quickly while keeping cost down. Very fortunate to find them.

It was my pleasure to meet and serve you this week Leslie. Unexpected breakdowns while traveling are never fun and I hope you made the trip to Big Sur and Nepenthe! Please let me know if I can help you with your A/C repairs. Kevin Donohoe, Owner

- Pacific Grove
5

Personnel very accommodating and pleasant. Were able to take my car right away and fix it at a reasonable price.

5

This is the best place for service and repairs. The place excels in quality customer service, honesty and an outstanding service for cars.

Thank you for the kind words and great review Maria. its been our pleasure to serve you and care for your Mercedes. I hope your summertime travel all you had hoped for and we look forward to seeing you next service visit. Kevin Donohoe, Owner

- Pacific Grove
5

The experience I had at this shop was first rate. I was actually treated like a customer. I always look for the negative in automotive repair shops as that has been my experience especially working for auto dealerships for almost 30 years, but, I could not find anything. Very fair, professional treatment and work. I would not hesitate to return to this shop.

Hey Mr. Casey! Thank you so much for coming in. I hope all is well and hope to see you on the next scheduled maintenance. - ETI- Stefany

- Pacific Grove
5

Excellent service, as always.

5

First class all the way. I understand Jerry Graham took my car back to you to have their work tested by your shop, I wonder how the felt to have to check with you to make sure they did the repair correct this time with you.

5

Having to get your car serviced is a terrible experience. However, you guys made it pleasant. Communicative, informative, and cordial. Thank you

5

Patiently reviewed / explained findings and recommendations. Showed me parts replaced and why. Timely communication on the phone. Courteous.

Thank you Mr. Cozed, We at Pacific Motor Service appreciate your feedback! Hope to see you on the next scheduled maintenance on your Volvo- ETI Stefany

- Pacific Grove
5

I'm a single elderly woman and I need some assistance from time to time. My car needed an oil change and tail light replaced. I arrived at 2:00 and was back home by 4:00. Kevin fixed me a cup of coffee and we talked about family the whole time. I don't get out much and I appreciated Kevin taking time from his busy afternoon to sit and visit with me. My finances make it hard to own a car, but he always makes it possible to get an oil change and keep my old car going without spending to much money

You are one of my hero's Penny! Please stop by anytime for a visit and a cup of coffee. Be well! Kevin Donohoe, Owner

- Pacific Grove
Pacific Motor Service Monterey is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Monterey (831) 375-9571, Pacific Grove (831) 372-6575 if you have any issues in accessing any area of our website.