Monterey and Pacific Grove Auto Repair

Monterey: (831) 288-5711
550 E. Franklin St., Monterey, CA 93940
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Pacific Grove: (831) 531-2295
1123 Forest Ave., Pacific Grove, CA 93950
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5

Excellent service, as always.

5

First class all the way. I understand Jerry Graham took my car back to you to have their work tested by your shop, I wonder how the felt to have to check with you to make sure they did the repair correct this time with you.

5

Having to get your car serviced is a terrible experience. However, you guys made it pleasant. Communicative, informative, and cordial. Thank you

5

Very good service.

Thank you art for the review i hope the Honda civic is doing well and we hope the trip up north went well see the next time you need service. Justin Barrett ETI-Educate Train Inform Specialist

- Monterey
5

We had just finished a late lunch and were ready to start home to Fresno with our two young granddaughters, but the car would not start. Called our mechanic in Fresno and he went to the AAA service guide. I called the first name given and felt like they were ready to serve us as if we were long time customers. Jim suggested he call a tow truck and 30 minutes later we were at their site. Jim saw the need to get on our problem immediately, especially with two worried granddaughters. They diagnosed that the fuel pump was needed to be replaced and suggested that we get a room for the night. They even shuttled us to our motel and picked us up in the morning when the car was ready. Jim mentioned that two mechanics wanted to work on car after closing so that it was ready in morning when fuel pump delivered. Really do appreciate their dedication to help out a family when away from home. Our experience was one of real satisfaction. They went over the call to service us. When sharing this with friends, they wanted Pacific Auto Service info in case they were ever needing help while in Monterey area.

Thank you so much Larry for a great review it was are great pleasure to take care of you and your family we are so glad that you are happy and safe we hope to see you all again the next time you are in Monterey. Justin Barrett ETI- Educate Train Inform Specialist

- Monterey
5

Very thorough and communicative in the face of a difficult problem. Many thanks for working so hard.

5

Everything was done perfectly and in a timely manner.

5

very helpful in many ways. I appreciate the care they gave. My doggie even got some special treats as well. Thanks!

Thank you Pam for the nice talk today cant wait to see you and the doggie soon. Justin Barrett

- Monterey
4.5

Thank you to Jim, Dustin and Justin for the great service on my Mustang. I appreciate that the work was done in one day so I wasn't without my car for a long period of time.

Pat thanks for the kind words and we will see you very soon. Justin ETI

- Monterey
5

I don't usually do reviews, but these guys are head and shoulders above any other auto repair shop. Competent, friendly, and highly price competitive. It is hard to get both price and quality. They provide both at the same time. Dale

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