Monterey and Pacific Grove Auto Repair

Monterey: (831) 288-5711
550 E. Franklin St., Monterey, CA 93940
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Pacific Grove: (831) 531-2295
1123 Forest Ave., Pacific Grove, CA 93950
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5

These guys are sharp and run a clean operation. They diagnosed what we thought was a major problem and came up with an inexpensive solution. Rob Carver

5

Got my car checked out around noon, found out the problem was an alternator, and they had it replaced by the close of business that day. Not bad. :)

5

You guys are awesome!! Dustin is the best mechanic ever! My car now purrs like a kitten.

5

I've taken my BMW roadster to Pacific Motor Service on two occasions and have had equally great service. The first time was to deal with a set of suspension, engine performance and safety issues related to my aged used car, which were all resolved. In fact after the tune-up, my road MPG exceeded the manufacturer's highway estimate! My second visit was for routine maintenance and to address a leak that I couldn't address myself. Again, a quality job at a price that was appropriate for the work done. I don't have a garage to do all of my own service on my 15+ year-old BMW, so I wanted to find a place that respected me and my diagnostic skills to tackle issues that I wouldn't necessarily turn to a dealer for. Pacific Motor Service is not the highest nor the lowest price for auto service, but the people are honest, communicate with you as a customer, warranty their work, and get it right -- and that's worth every penny.

5

I am very happy with the quality of service. This is not the first time I have taken my BMW into Pacific Motors. Each time they explain exactly what is going on and why. They attempted to work with me on pricing for parts and the initial diagnosis did not break the bank. I am very pleased with the service and look forward to going back again...if only my BMW would run forever and never need service!

4.5

Good Service!!!

5

When Jim called to tell me that my car was ready, I immediately set out for the shop--and a good thing too. That's because when I got behind the wheel I noticed that the headlights had been left on after the vehicle had been brought back from the test drive. If I had dawdled in coming down to pick up my vehicle, by the time I got there the battery may very well have been run down and incapable of starting the car. However, I'm sure Jim would have had it charged up for me, but that would have taken some extra time.

5

Pacific Motors was very professional and helpful. The facilities were very clean and well kept. The staff was extremely Friendly and hospitable. They were able to find the problem and work to repair our vehicle the same day. I would recommend them to any one.

5

They were prompt and easy to work with. Thanks!

Thank you!!

- Monterey
5

Excellent!

Pacific Motor Service Monterey is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Monterey (831) 375-9571, Pacific Grove (831) 372-6575 if you have any issues in accessing any area of our website.