Monterey and Pacific Grove Auto Repair

Monterey: (831) 288-5711
550 E. Franklin St., Monterey, CA 93940
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Pacific Grove: (831) 531-2295
1123 Forest Ave., Pacific Grove, CA 93950
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5

These guys are terrific! Everything is so clean and organized. And Mo has the patience of Job.Thank you!

Your welcome. Were glad you are happy with our shop and we look forward to seeing you in the future. Service Manager,Beau Blackwell

- Monterey
5

I always appreciate the thoughtful, courteous and thorough service. It was a little disappointing to get home and find an email with a discount offer that I didn't get to take advantage of. I hope your offer to provide it on my next visit becomes a reality.

Sorry Carol abot you not seeing the offer that went out by email before you came. We can apply that to your next visit no problem even if it's expired by then. Nice to see you,Happy Holidays. Service Mnager,Beau Blackwell

- Monterey
5

I have gone to Pacific Motor Service twice now. They do thorough work, and customer service is excellent.

Thank you for your feedback. We appreciate your review and look forward to seeing you again. Service Manager,Beau Blackwell

- Monterey
5

My cars are basic transportation but when they are not working or need some routine attention, I can always count on Pacific Motors. Even if the repair is costly, Beau explains the details so I can understand and accept the needed work. Communication is better than any auto service I have used before. I have come to appreciate and depend on Pacific Motors.

I'm glad that you appreciate the time and detail that I take to explain all aspects of repairs. It's important that people understand what there buying or choosing not to buy, and why it may be important. Thank you for the kind review Mr. Miller. Service Manager,Beau Blackwell

- Monterey
5

Simply the best, most professional, and friendliest service around.

We except nothing less than the best service around and I hold my technicians to that same standard. We value your feedback and appreciate you giving us the opportunity to earn your trust. Service Manager,Beau Blackwell

- Monterey
4.5

Great service! You took my car right away and finished it up in one day so that I could use it that same night. I also appreciate the ride to work!Only question-could I have foreseen this problem?Frances

Frances we appreciate your review and value you as a customer and as a person. Unfortunatley there is nothing on this prolem that you or we for that matter,could have done to stop it from happening. It was working fine last time you came in and just decided to give out now with no signs of having issues. Service Manager,Beau Blackwell

- Monterey
5

As a long-time customer of Pacific Motor Service, I am continually impressed with the attention to detail and quality of service. I never knew an auto repair shop could be so well run.

Thank you so much for the kind review Mr. Westbrook. We appreciate your feedback and loyalty to our shop. We will continue to try to improve and set a new standard for auto repair facilities. Service Manager, Beau Blackwell

- Monterey
5

service was fast and the car runs great.

Thank you for your kind review Mr. Nergord. We appreciate your feedback and your loyalty to our shop. We hope your Holidays are great. Until next time. Service Manager,Beau Blackwell

- Monterey
5

I am always pleased with my oil change service at Pacific Motor Service. Out of habit, I always double check my motor oil immediately after an oil change to see how clean and how full the oil is. After getting an oil change at Pacific Motor Service my motor oil is always very clean and filled exactly to the correct amount. The safety inspection that always accompanies my oil changes has let me catch problems while they are still easy to fix. I feel safe in my vehicle after every visit. Thanks!

Thank you Ryan for your review. We are glad you feel safe after leaving are shop. We look forward to giving you that piece of mind, great service,quality parts and the longest warranty in the Monterey County for many years to come. Service Manager, Beau Blackwell

- Monterey
5

Once again, the crew at Pacific Motors outdid themselves. Great, timely, and professional service delivered with a smile!

Thank you for the kind review. We appreciate your feedback and loyalty to our shop. We hope you and your family have a wonderful Turkey day. Service Manager,Beau Blackwell

- Monterey
Pacific Motor Service Monterey is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Monterey (831) 375-9571, Pacific Grove (831) 372-6575 if you have any issues in accessing any area of our website.