Monterey and Pacific Grove Auto Repair

Monterey: (831) 288-5711
550 E. Franklin St., Monterey, CA 93940
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Pacific Grove: (831) 531-2295
1123 Forest Ave., Pacific Grove, CA 93950
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4

As always I was very satisfied with the service Pacific Motor provided.Initially it was only to be regular maintenance,then Beau and I discovered the tires needed replacement as well.I had purchased tires myself previously.This time I decided to let the shop do it and I trusted Beau to find a good buy for me.It took longer because of the added task but the shuttle was right there,providing a ride home and back.I did get the car back before noon so my day was not too disrupted.Thanks for a job well done !

Thank you Mrs. Wray for your review. We are pleased that you are happy with our service and appreciate the trust that you have in me and our shop. We hope all is well and stays well,you are an amazing Mother. Service Manager,Beau Blackwell

- Monterey
5

Thank you Beau and technicians for such great service. My car is running awesome!! I can always depend on quality service.

Your very welcome. Thank you for allowing us the opportunity to earn your trust. We appreciate you as a person and as a customer. Happy Holidays. Service Mnaager,Beau Blackwell

- Monterey
4.5

Service was outstanding. Beau was terrific....one of the very few decent service expeiences in Monterey County. Quotes were accurate, service time exact, Beau was extremely friendly and polite. There are so few good experiences these days when it comes to service that it was a pleasure doing business there...10 out of 10...Thank you....Peter Burwash

We appreciate your honest review Mr. Burwash and WE are also glad you are pleased with our service. We actually do care and pride ourselves on offering the best service of any auto repair shop in the State, let alone Monterey County. Service Manager,Beau Blackwell

- Monterey
4

Normal rate Pacific Motors a 5 but knocked it down one point after taking my car in for a smog check yesterday. Seems the smog check machine wasn't working and I didn't get the car at the time promised. Nonetheless, Beau was great and very apologetic. I will still take my cars there. In fact, dropped my truck off this morning!

Thank you for your review Mr. Penko. Yes and sorry again for the unexpected smog machine crash. we are glad you are happy with our service and appreciate your honesty. Service Manager, Beau Blackwell

- Monterey
5

Always a pleasant and comfortable experience. I felt looked after and the staff was very helpful and accommodating. I'll always be happy to have them maintain my Ride.

We are happy to maintain your ride and continuing to provide you with excellent service, quality work and the longest warranty in Monterey County, 3yr or 36,000 miles. Service Manager,Beau Blackwell

- Monterey
5

I appreciate Pacific Motor Service's commitment to excellent work and customer service.

Thank you Christina. We appreciate your commitment and loyalty to our shop. We are also glad that you are happy with our commitment to excellence and customer satisfaction. Service Manager, Beau Blackwell

- Monterey
4.5

Pacific Motors always exceeds my expectations and I already have high expectations for Pacific Motors. Washing my car was a nice extra touch that I appreciated.Thanks again!

Why thank you very much Mr. Westbrook. We hold ourselves to very high expectations as well and pride ourselves on giving our customers the time,attention and details they need and deserve with there vehicles. Service Manager,Beau Blsckwell

- Monterey
5

I must say that my friend highly recommendedPacific Motor with my car trouble. I must say that Beau knows all about providing quality service with such professionalism and a great attitude. Their shuttle service is great and Beau will call you when your car is finished and/or if there's another finding on your car.I like the fact that Beau explains everything regarding your car troubles and the billing statement.

Thank you so much for the kind review Addison. We appreciate your feedback. We look forward to continue to give you the best service possible with thorough ecplanations of what needs to be done, why it's important and how much it will cost. Service Manager,Beau Blackwell

- Monterey
5

My truck has new tires, brakes, spark plugs.. the works! It's like new. Thank you for all your hard quality work Pacific Motor Service!

Your very welcome Sara. Thank you for choosing us to service your car and allowing us the opportunity to earn your trust. We value your feedback as well. See you next time. Service Manager, Beau Blackwell

- Monterey
5

Dropped my car off at the end of the day as it started acting up. I received a call back within 30 minutes to tell me what was wrong. I had the car back before lunch the next morning! AWESOME!!

Mr. Penko we appreciate your review and your loyalty to our shop. Were glad we were able to diagnose and repair your vehicle very quickly and effeciently. Look forward to seeing you again. Service Manager,Beau Blackwell

- Monterey
Pacific Motor Service Monterey is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Monterey (831) 375-9571, Pacific Grove (831) 372-6575 if you have any issues in accessing any area of our website.