Monterey and Pacific Grove Auto Repair

Monterey: (831) 288-5711
550 E. Franklin St., Monterey, CA 93940
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Pacific Grove: (831) 531-2295
1123 Forest Ave., Pacific Grove, CA 93950
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4

We were traveling to Carmel in September and had trouble on the road. AAA referred us to Pacific Motor Service and I am completely satisfied with the service provided. The diagnosis was complete and the quality of the work performed was very good and at a fair price. I enjoyed dealing with them and would use them again if I lived in the Monterey area.

Thank you for your kind words Jim. We are glad to have been of service in your time of need. Now that you have new brakes on the Toyota Camry, you're ready for another road trip! Stay safe.

- Monterey
5

As always a pleasure doing business with Pacific Motors in Monterey. Professional staff, disclosures of costs always, excellent turn around time.

Thank you for your excellent review Roger! We really enjoy working with your family as well. We do our best to keep you Mercedes in top shape!

- Monterey
5

Beatriz and Rory were very friendly and responsive. They were patient and answered all my questions. The mechanics solved a bad axel mystery that had me previously back and forth to other mechanics several times in a few months with no solution. My Subaru was fixed quickly! Thank you!

Hello Val, Thank you taking the time to leave us a review. We really appreciate it. Sometimes our vehicles throw us a curve ball with hard to solve issues. Our professional staff is second to none. We have ASE Certified Master Technicians and a pool of very smart support staff. Thanks again for trusting us with your mystery and we hope to see you again.

- Monterey
5

Excellent service and good mechanics.

Thank you for trusting us with your lovely Lexus. We really enjoy working with you!

- Monterey
5

Excellent and timely service. Both Rory & Beatrice at the front desk were knowledgeable, proactive & professional.

We couldn't have said it better Bala. We enjoy working with you and taking care of your Acura (MDX). No that you have new brakes, you'll be safe and sound for the winter.

- Monterey
5

As aways everything done professionally and ably communicated.

Thanks for the kind words Ed. We appreciate your long time loyalty and trust. We have a fantastic staff, and appreciate you noticing. Rory and Beatrice do a fabulous job communicating the the vehicles' needs and take vehicle maintenance very seriously!

- Monterey
5

Professional, friendly and thoughtful- Highly recommend

Hello Roni. Thank you for trusting us with the service on your Toyota Camry. We'll see you next time you need us!

- Monterey
5

As usual friendly, professional staff and excellent service

Hi Joan. Thanks for the nice review. We do our best to make everyone feel welcome and are focused on excellence inn every department. The new tires on your Subaru are going to keep you safe and sound as you drive through the upcoming wet season. See you next time!

- Monterey
5

Did an amazing job on my vehicle and did returned it very quickly. Kept me very informed and their customer service was extremely friendly.

5

Great as always. They look after you and are pro-active on what "issues" may come up with your car in the near future.

Hello Terrence, Thank you for trusting us with your Lexus and Toyota! We really appreciate you being a loyal client for decades!

- Monterey
Pacific Motor Service Monterey is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Monterey (831) 375-9571, Pacific Grove (831) 372-6575 if you have any issues in accessing any area of our website.