Testimonials - "Monterey" Location - Page 47 - Pacific Motor Service Monterey

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Virginia Maxwell

8/20/2021

You did an excellent job, and Rory went above and beyond in customer service in helping me get things done and coordinated. His advice was great and empathetic as well as professional for my automobile. Thank you!

Hi Virginia, Thank you for leaving us (and Rory) such a fabulous review! Rory certainly does and awesome job. His expertise and authentic communication style is a benefit to all of us. Thanks again for trusting us with your Audi.

- Monterey

Connie Bensch

8/19/2021

Everything is working good. Went to Salinas with Gina and air conditionare worked which I did not expect. Thanks for the good work. Also the mileage was wrong -- it will need servicing at 118953 not 123953 for 5000 mile oil change.

Thank you for taking the time to leave us a nice review. We''ll make the adjustment to the mileage in our computer. I glad your Mazda is staying reliable and the AC is working properly. The leak repairs and tires should keep you going for quite a while. Let us know if we can do anything else for you.

- Monterey

Chuck St. Pierre

8/17/2021

Exceptional in all respects! Rory was fantastic and went the extra mile working with my insurance and car warranty companies! The work was fair priced and very well done. Best value in the area!

Hello Mr. St. Pierre, Rory really does a fantastic job for us. He is enthusiastic and loves working with people appreciate his expertise. His willingness to go above and beyond makes me proud to have him on our team. Please let us know if there is anything else we can do for you.

- Monterey

Chuck St Pierre

8/17/2021

Absolutely stellar repair work! Fair priced and great quality! Shout out to Rory for being a super-helpful, friendly, knowledgeable and thorough lead. He was in constant contact and went the extra mile on several occasions with my insurance company and with the car warranty provider. These folks get my highest recommendation!

- Monterey

Juan P Rodriguez

8/13/2021

Thank you for your rating Juan. Please let us know what we can do better so we can make your experience a 5 Star event!!

- Monterey

Rob Cruz

8/12/2021

I very much appreciate the oil service and 32 point inspection on my ‘12 Porsche Cayenne. Rory and team were great and easy to schedule and complete the service. I have used Pacific for my service and repair for several years and have never been disappointed.

Thank you for your nice review Mr. Cruz, Rory does a great job! He is extremely knowledgeable and has a great demeanor with our guests. We look forward to working with you again in the future.

- Monterey

Debbie & Vince Silva

8/10/2021

As always, I had an excellent experience at Pacific Motor Service. Knowledgeable and friendly office staff. All my questions were answered, costs explained and car ready on time. I highly recommend them.

Hello Debbie and Vince. By now you should be well on your way. I'm happy the Subaru continues to serve you well. The head gasket repair you did four or five years ago was a great decision! AS long as you continue to maintain her properly, she will remain safe and reliable for many years to come.

- Monterey

Michael Bachik

8/9/2021

Hello Dr. Bachik, Thank you for bringing your Lexus in for service. We'll see you next time!

- Monterey

Swe Barron

8/5/2021

Great service

Hello Swe, Thank you for coming in. We really enjoy working with you. Your BMW X-3 is in great shape. We'll take care of the tires and other recommendations at your next service. Have a great weekend!

- Monterey

Mark Eurich

8/4/2021

Please see the personal review section.

Thank you for your rating Mr. Eurich. It was a pleasure working on your perfect BMW!

- Monterey

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