Monterey and Pacific Grove Auto Repair

Monterey: (831) 288-5711
550 E. Franklin St., Monterey, CA 93940
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Pacific Grove: (831) 531-2295
1123 Forest Ave., Pacific Grove, CA 93950
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4.5

I was Wowed! Fantastic Customer Service! Not only to me but to everyone who came in while I was there!!! My problem was taken care of right away and I left with a big smile! Many Thanks!

5

Thanks for being there; always available, can fit me in as needed, quick and efficient. I appreciate having you to call anytime and trust with my car.

Thanks for your feedback! Its a real pleasure providing a service for this great community.

Mark Lavin
Service Manager

- Pacific Grove
5

I completely trust the advice and service I get at this shop. Mark is very considerate and efficient. My van continues to run well and I value having a place to go close to home. Thanks!

Thanks Sharon! We really do appreciate your business and your positive feedback. Have a Happy New Year!

Mark Lavin
Service Manager

- Pacific Grove
5

Besides my other newer vehicles I take to Pacific Motor Service for regular maintainence, I was a little worried for my '95 Toyota pickup which needed a smog. The "check engine" was on so I just knew I was in for some frustrating news. After a quick diagnostic, they found a simple problem with a defective vacuum hose. Simple fix, minor charge and smog passed. They also honored their "guaranteed service" from a previous repair. The work was finished on time and done well.

Thanks Chuck! Very happy to hear we were able to meet your expectations. Happy Holidays!

Mark Lavin
Service Manager

- Pacific Grove
5

Thanks to all of you at Pacific Motor Works. You're all so nice and helpful. I felt like I was treated honestly, and everything was explained in a way I could understand. Thanks also for the use of the car while mine was in for repair.

5

my service was on time and done in a professionalmanner. I waited while the service was being doneand it was done in less time than I expected.

4.5

Service in general has gone above and beyond the call of duty. Extra amenities are regularly offered such as additional attention to certain items, shuttle rides when necessary, friendly and pleasant interaction.

4.5

Service appointment is easy to get online. Personnel are friendly and honest. They tell you what needs to be done for safety and what is preventative maintenance. They also send reminders for service and offer discount incentives.

5

I have been bringing in my 2000 Toyota Echo for this and that a few times over the years (my Toyota has been a great car). And everytime I feel the same... they take the time to explain the service and I get educated, I do not feel taken advantage of and they work with me and my schedule. I trust Pacific Motor service.

Thanks Sylvia! We really appreciate the feedback and your business. Happy Holidays!

Mark Lavin
Service Manager

- Pacific Grove
5

Very satisfied in working with you. I appreciate how you inspect my car and reviiew what you see. I have never had the experience of having much confidence and trust in any garage, until now.

Pacific Motor Service Monterey is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Monterey (831) 375-9571, Pacific Grove (831) 372-6575 if you have any issues in accessing any area of our website.