When Pacific Motor Service took over from the previous Forest Hill Auto, I had some concerns over a possble "dropoff" in service level. Not to worry. The service is as good, the friendly atmosphere continues, and honesty is still imprtant here. With that in mind, why would you take a car anywhere else?

I am very impressed with the customer service and workmanship provided. I've found my family car mechanics! It can be hard, as everyone knows, to find a place where one can feel secure in the abilities of the work as well as honesty and integrity. Pacific Motor Service has it all. I was actually introduced to people who worked on my cars! When does that happen!? This time Jim was my service consultant and he was great. Brandon provided transportation home after I dropped off the car. These folks are happy people. It is a pleasure to bring my cars in. Thank you! Kevin and his wife do a newsletter that is fun, upbeat, and positive. This is very unusual for a shop. It fosters community. Great idea guys!

This is a clean, friendly, family run shop that operates in an honest and informative manner. The service team always provides me with explanations of what is happening with the car and what options are available, which helps me make informed decisons. They strike a good balance between safety and value in pursuing repair options. Services are slightly more expesive than others, but to me well worth the peace of mind and respectful treatment I get as a female. I dread going to any other repair place.

Top notch auto service! I'm glad to have that so close to home. No more traveling to the Auto Center.

I've been going to Pacific Motor Service since it really was on Pacific Street in Monterey at least 30 years ago and have always preferred an independent garage over the dealership ones. I still have no reason to change.

I appreciate Pacific Motors' professionalism, expertise and courtesy. It's a comfort knowing my car is in good, trustworthy hands.

Thanks for your good work!

Excellent, considerate, and prompt service!

As always, great, prompt service.

Made an appointment for a smog check the day before, arrive on time and they got me right in. The service was friendly and quick, the waiting room was comfortable and had great refreshments. Pacific Motor Service is great!