Monterey and Pacific Grove Auto Repair

Monterey: (831) 288-5711
550 E. Franklin St., Monterey, CA 93940
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Pacific Grove: (831) 531-2295
1123 Forest Ave., Pacific Grove, CA 93950
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5

All three locations have done outstanding work for me on three autos, each with over 100k miles. Keep up the good work.

My crew and I Thank you for the positive feedback. Enjoy the holidays. Darin

- Pacific Grove
4

Great Work

Thank you for the review Marty. It is always nice to receive positive feedback. See you on the course. Darin

- Pacific Grove
5

Work done on schedule. Courtesy shuttle driver was very polite and courteous. Darin was also very helpful.

5

Always professional, courteous, and know what they are talking about.

5

We recently moved to the area and were mourning the loss of our previous auto service.Pacific Motor Service is our excellent replacement: we've used them 4 times for 3 different vehicles and been pleased with the service each time. The waiting area is clean and orderly--as are the service bays.I judge the quality of service by the care shown in the work areas: good care of the tools equates to good care of my car.

5

Fast, courteous service; they answer all my questions.

Thank you Carolyn for the positive feedback. One of our many goals is to educate the customer on what the vehicle needs, why it needs it and how were going to do it. If you ever have any questions, you know where to find us.

- Pacific Grove
4.5

Customer service was great. Explained everything that was being done to car.Good job all around.Thanks

4.5

All staff were very friendly, patient, and accommodating. Darrin was great and worked late to help me find a part I could afford then gave me a discount on my final bill. The driver was also very friendly. when the part finally arrived after several days, the mechanics immediately fixed my car so I wouldn't have to be without it on the holiday. You guys are great! Thanks for everything.

4

The staff gave the car a good once over and revealed areas that needed to be addressed and, given my confidence in and comfort with the communications and discussion, I will set appointments over the next 2 or 3 months to upgrade hoses, belts, automatic steering fluid, and eventually tire replacement. Wiull begin with belt replacement within a week or two. Thanks for your time and energy.

4

Have been taking my vehicles there for over a 1 1/2 years - and, as usual, they got the job done!

Thank you for trusting in us to get the job done. We appreciate the positve feedback.
Darin

- Pacific Grove
Pacific Motor Service Monterey is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Monterey (831) 375-9571, Pacific Grove (831) 372-6575 if you have any issues in accessing any area of our website.