Testimonials - "Pacific Grove" Location - Page 193

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steve & lydiac

11/18/2011

Bringing a car in for service is like going to the dentist - you don't exactly look forward to it, but you feel ever so much better once you do! If I have to spend money to keep my old car going, at least I can feel good about spending it at Pacific Motor Service. I love the fact that it is a local business and interested in educating customers about properly maintaining their cars. Jim and Mark both have taken the time to thoroughly explain maintenance issues to me and have been very flexible with scheduling. The shuttle service is also much appreciated!

Robert M

11/17/2011

As with several past experiences, this business has continued to provide me with superior satisfaction about their work. I am especially pleased that they take me home after I leave off my car and come and give me a lift to their garage when the job is done.

Thanks Bob! We really appreciate your comments and its a pleasure serving you and our community.

Mark Lavin
Service Manager

- Pacific Grove

John C

11/13/2011

I was very pleased with the service received for my vehicle. The staff was friendly and courteous and took the time to explain required repairs. However, I was disappointed with the price charged for repair which may make me consider going elsewhere next time.

Ken M

11/4/2011

The job was done quickly and seemed thorough, since a slight leak in the front shocks was noted.

Ken,

Thanks for coming. We take special care in being very thorough. This way we can insure you that your car is operating as it should.

Jim Hayes
Manager
Pacific Motor Service-PG

- Pacific Grove

Paul L

11/1/2011

4.5

JIM: the work on the Blazer brake computers has performed very well. No apparent problems. Unfortunately, I will not be able to enjoy the free oil change, because we are leaving early tomorrow.Paul

Mr. Lawrence,

Thanks for bringing the Blazer in and thank you for the telephone call this morning; we really appreciate the positive feedback. Enjoy your trip to Florida, we'll see you in the spring.

Jim Hayes
Service Manager
Pacific Motor Service-PG

- Pacific Grove

Kirk S

10/21/2011

As always fine and prompt work done by the guys.

Hello Kirk,

It was good seeing you again. Thanks for the oportunity to work with you once again!

Jim Hayes
Manager
Pacific Motor Service-PG

- Pacific Grove

anonymous

10/14/2011

4.5

It was a great experience. My first smog check did not make it to DMV, so they did another one right away and I went to AAA to re-register 15 minutes later.

Thank you for the positive feedback! Please come by when it time for routine maintenance...look forward to seeing you then.
Kevin Donohoe
Owner

- Pacific Grove

Sarah H

10/12/2011

Pacific Motor Service has been amazing in helping me make sure my car is driving saftly! Everyone is so helpful and I trust the advice that they gave me. Thanks soooo much!

Thank you Sarah for the kind words! Our objective is to provide you with peace of mind and confidence your car is safe for you and your family. Thank you for your trust and I will share your testimony with Jim, Darin and the guys.
Kevin Donohoe
Owner

- Pacific Grove

Ronald N

10/5/2011

I found Pacific Motor Service to be polite, efficient, accommodating, convenient, and altogether satisfactory. I plan to continue using them to service my 2007 Prius.

Ronald,thank you for trusting us to service your Prius. Our objective is to provide peace of mind and assurance your sophisticated hybrid will provide years of trouble free service. Look forward to seeing you next service visit.
Kevin Donohoe
Owner

- Pacific Grove

Alberto M

9/29/2011

Pacific Motor Service was both thorough and fast... Very professional and courteous as well... Thank you! Very pleased. Will come back!

Thanks Mr. Martinez,

We look forward to seeing you again!

Jim Hayes
Service Manager
Pacific Motor Service-PG

- Pacific Grove

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