I’ve been servicing my 1997 Subaru Outback at Pacific Motor Service for close to 10 years now. I’ve been every time was very pleased with the quality of the service. Some months ago, when after a serious collision, I had towed my badly damaged car to PMS, I was again very pleased with the repair. A week ago, I took my car to PMS, for a tune up, break replacements, and some minor problems and got my car back in a fine running condition. Kevin and his colleagues were patient, courteous, attentive, thoroughly professional. This time, when Kevin my home that the car was ready to be picked up, my wife went to pick it up for me because I was at work. Kevin took her for a test drive, listened to her questions patiently and explained to her what was done and why. She was so impressed by Kevin, the mechanics, and the repair shop that she decided that in the future she would take her own car too to PMS. Thank you Kevin and the rest of you at PMS. Sincerely, Laszlo Horvath (and Marge)

oil change and filter.

Kevin has extraordinary and comprehensive customer skills. Clean establishment competent technicians. It is pricey.

Kevin is very helpful and the Toyota drives much better after the needed repair. We still need to return for a check up of the computer and the sensor connection.

Well, all's well that ends well, sorta, but there were some unnecessary glitches in getting a new battery into my '98 Isuzuz Rodeo. What could have been routine turned into several mis-ordered batteries and plenty o' wasted time. In the end, it was rather pricey, too, with $ 40 bucks charged for labor alone just to change out my batteries and re-hook one up, taking maybe one minute as the cables are clean and new having had an alternator recently installed at PMS, so there really is no justification for a $ 40 change-out in my opinion . Near $ 200.00 battery bill was pretty disappointing overall, but appreciate the service and darren does a fine job

All three locations have done outstanding work for me on three autos, each with over 100k miles. Keep up the good work.

Great Work

Work done on schedule. Courtesy shuttle driver was very polite and courteous. Darin was also very helpful.

Always professional, courteous, and know what they are talking about.

We recently moved to the area and were mourning the loss of our previous auto service.Pacific Motor Service is our excellent replacement: we've used them 4 times for 3 different vehicles and been pleased with the service each time. The waiting area is clean and orderly--as are the service bays.I judge the quality of service by the care shown in the work areas: good care of the tools equates to good care of my car.