Monterey and Pacific Grove Auto Repair

4171 reviews
Monterey: (831) 288-5711
550 E. Franklin St., Monterey, CA 93940
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Pacific Grove: (831) 531-2295
1123 Forest Ave., Pacific Grove, CA 93950
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5

Great customer service Done within the scheduled time Recommending to friends/family

Thank you, Epi, for your kind words! We're thrilled that you had a great experience with our customer service team. It's fantastic to hear that we were able to meet your expectations and even better when we hear that you'll be recommending our service to others. We look forward to serving you and your loved ones in the future!

- Monterey
5

I went to Pacific Motor Service because a friend recommended the and now will recommended them! They need a fast professional job and everything that needed to be fixed was fixed! Beatrice kept me informed the entire time, give her a call, you won't be sorry

Thank you, Dirk! We're glad a friend referred you to us, and we're thrilled you had a positive experience. Beatrice will be happy to hear she made a difference. We appreciate your recommendation too!

- Monterey
5

My recent experience with Pacific Motor Service-Monterey was exemplary, as I knew it would be. Their staff is top rate: professional, courteous, and efficient!

Thank you, Lee, for your kind words! We take pride in delivering top-notch service to our customers, and we're thrilled that you had a great experience. Our team will be delighted to hear your feedback. It's customers like you that make our job so rewarding!

- Monterey
5

We have relied on PMS for the last several years and they have met our expectations.

Thank you for your loyalty, William. It's great to hear that we've consistently met your expectations. We appreciate your feedback and look forward to serving you for many more years.

- Monterey
5

Thank you for the 5-star rating, Susan! We are thrilled to hear that you had a positive experience with us. If there's anything else we can do to make your experience even better, please let us know!

- Monterey
5

I recently purchased a 2013 Toyota Prius and needed to find a mechanic that could work on hybrid vehicles. I saw Pacific Motor Services ad and thought I'd give them a try. I took my car in for the free inspection and they were very thorough and quick. They found a few things that I needed to do and I will be back to have the work done. All and all, they seem very reliable and I look forward to having them do any future maintenance on my vehicle. I will also recommend them to my friends and family.

Thank you, Denise, for choosing Pacific Motor Services for your hybrid vehicle! We're thrilled to hear that our team provided excellent service during your free inspection. We look forward to helping you with any future maintenance needs. Don't forget about our referral program if your friends and family need reliable service too!

- Monterey
5

Was visiting from out of town, extremely kind staff that made an unpleasant situation into a less stressful experience, they were extremely transparent about pricing and what needed to be done as well.

Thank you for such kind words and thoughtful feedback, Mohammed! We're so glad to hear about the positive experience you had with our team here! Transparency and kindness are two values we hold dear, and it's wonderful to hear that shone through during your visit. If there's anything else we can do for you, please don't hesitate to reach out.

- Monterey
5

Pacific Motor Service are always so helpful and knowledgeable when it comes to your vehicle. I can always count on them to be truthful and attentive. They made getting 4 new tires so easy and painless.

Thank you for your kind words, Melyssa! We are thrilled to hear that your experience with us was a positive one. Our team works hard to provide excellent service, and we are glad that this reflected during your visit. We appreciate your trust in us, and we look forward to serving you again in the future.

- Monterey
5

Thank you for the wonderful five-star review, David! We are thrilled to hear that you had such a positive experience with us. Customer satisfaction is our top priority, and we are always here to provide exceptional service. If there is anything else we can do for you, please don't hesitate to reach out.

- Monterey
5

Excellent experience. Was told by another mechanic I likely needed break replacement for my car, brought car to Pacific Motor and after diagnostics Rory called me and said the break pads do not need replacement and saved myself hundreds of dollars for an unnecessary break pad replacement .Great service and very honest people working here. Highly recommended l

Thank you for the 5-star review, Michael! At Pacific Motor, we pride ourselves on providing honest service. We're glad Rory was able to save you money by performing a thorough diagnostic and determining that your brake pads didn't need replacing. We appreciate your recommendation and look forward to helping you again in the future!

- Monterey
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Pacific Motor Service Monterey is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Monterey (831) 375-9571, Pacific Grove (831) 372-6575 if you have any issues in accessing any area of our website.