Monterey and Pacific Grove Auto Repair

4324 reviews
Monterey: (831) 288-5711
550 E. Franklin St., Monterey, CA 93940
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Pacific Grove: (831) 531-2295
1123 Forest Ave., Pacific Grove, CA 93950
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5

Thank you for the 5 stars, Miles! We are thrilled you had a great experience. If you have any additional feedback or need further assistance, please do not hesitate to reach out. We look forward to serving you in the future!

- Monterey
5

Pacific Motors provided exceptional service during my recent visit. They genuinely care about their customers and the overall automotive repair experience. If you live on the Monterey Peninsula, I highly recommend their shop. They are trustworthy, honest, and sincere—qualities that are increasingly rare in the industry.

Thank you for taking the time to leave a wonderful review, Gordy! It truly means a lot to hear that our care for customers and overall experience stood out to you. We're thrilled our team could provide you with exceptional service, and we appreciate you choosing Pacific Motor Service!

- Monterey
5

Thank you for the 5-star rating, Jan! We appreciate your trust and loyalty in our service and look forward to continuing to serve you!

- Monterey
5

Fast and cheaper than the dealer.

Thank you for the kind words, Chi-Ping! We're glad to hear that you enjoyed our fast and affordable service. Please do not hesitate to reach out should you have any service needs in the future!

- Monterey
5

First experience with Pacific Motor Services and they did a great job: * Friendly staff (Rory + others) who were willing to go above and beyond, * Completed service within designated time, * Were able to greatly improve an ongoing issue that multiple trips to my dealerships (in two different States) couldn’t remedy. * FEELING GOOD!! Even though I live in another part of CA, I found my new auto service provider! I’ll be back! Thank you! 🙏🏼

Thank you for choosing us, K A! We're thrilled to hear about your positive experience. Our team is committed to providing exceptional service, and we're glad that you found our staff friendly and accommodating. It's great to know that we were able to resolve your ongoing issue when others couldn't. We look forward to serving you again in the future, even if you're from another part of CA!

- Monterey
5

I have been taking my car to Pacific Motor Service - Monterey for several years now and have had a fantastic experience each time. They perform quality work, and have excellent communication and customer service. Prices are very fair. Highly recommend.

Thank you for taking the time to leave a 5-star review, Corrie! We truly appreciate your trust and loyalty and are delighted that our service meets your expectations. We look forward to serving you again!

- Monterey
5

I had a very positive experience at Pacific Motor Service in Monterey. The staff was professional, knowledgeable, and courteous, taking the time to thoroughly explain the repairs and maintenance needed for my vehicle. They completed the work efficiently and to a high standard, ensuring my car was safe and running smoothly. The shop is clean, organized, and easy to access, which made the entire process stress-free. Communication was excellent throughout, and they were responsive to all my questions. Overall, Pacific Motor Service provides reliable, professional, and trustworthy auto service. Their combination of expertise, friendly staff, and attention to detail makes them a dependable choice for anyone needing car repairs or maintenance in Monterey. I would confidently return for future service needs.

Thank you for taking the time to leave such thoughtful feedback! We're glad our team was able to provide you with a stress-free experience and clearly explain your vehicle's needs. Providing professional service, clear communication, and a comfortable space is very important to us. We truly appreciate your trust and confidence in our service and look forward to welcoming you back for any future needs!

- Monterey
5

These guys are great! I have been using their services for many years. Kyle was especially helpful in helping an out-of--town relative with a tire issue recently. Customer communication skills are excellent!

Thank you for the wonderful review Kris! We appreciate your loyalty as a customer and are thrilled to hear that Kyle and our team were able to assist with your relative's tire issue. We take pride in our customer communication skills and look forward to providing you with exceptional service for years to come!

- Monterey
5

I got my tie rod ends replaced here, and Beatrice was super helpful getting my appointment set up. Michael did an awesome job and made sure everything was working perfectly. I’m definitely coming back, if anything goes wrong with my car.

Thank you for the 5-Star review Gariy! We are glad to hear that Beatrice, Michael, and the rest of our team provided you with a positive experience during the replacement of your tie rod ends. It's our priority to provide the best service and make sure your car is in top condition. We look forward to helping you again in the future!

- Monterey
5

Great service from the moment I walked in the reception. That's their standard. Expect this all the time. Great people!

Thank you for the great review, Feliciano! We strive to provide exceptional service, and feedback such as yours is wonderful to receive. We appreciate your trust and look forward to assisting you again!

- Monterey
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Pacific Motor Service Monterey is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Monterey (831) 375-9571, Pacific Grove (831) 372-6575 if you have any issues in accessing any area of our website.