Monterey and Pacific Grove Auto Repair

Monterey: (831) 288-5711
550 E. Franklin St., Monterey, CA 93940
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Pacific Grove: (831) 531-2295
1123 Forest Ave., Pacific Grove, CA 93950
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5

Outstanding Pre-Purchase Inspection, Even From Out of State I had an exceptional experience with Pacific Motor Service for a pre-purchase inspection on a used vehicle I was looking to buy from out of state. The team was incredibly accommodating—flexible with both the schedule and location of the inspection, which made the entire process so much easier given that I wasn't local. Rory was my technician, and he went above and beyond. The inspection was thorough and comprehensive, covering all the key mechanical and safety points. What impressed me most was Rory’s clear, detailed communication—he walked me through the results, explained everything in a way that made sense, and answered all my questions with total professionalism and honesty. Buying a car from out of state can be stressful, but thanks to Pacific Motor Service and Rory, I had full confidence in my purchase. I highly recommend them to anyone—especially if you're buying remotely and need a team you can trust on the ground.

Thank you for taking the time to leave such a thoughtful review, Stacy! We know buying a car from out of state can feel uncertain, so we're glad we could help make the process easier and give you confidence in your decision. We appreciate you trusting our team!

- Monterey
5

Thank you, Dylan, for leaving us a 5-star rating! We strive to provide exceptional service and are delighted that we met your expectations. If you have any further feedback or need assistance in the future, please don't hesitate to reach out.We look forward to servicing your vehicle in the future!

- Monterey
5

Thank you for the 5-stars, Rebecca! If you need assistance in the future, please don't hesitate to reach out. We look forward to serving you again soon!

- Monterey
5

Everyone at Pacific Motor Service was very friendly and extremely knowledgeable. We have found our new go to for all of our Jeep Sahara service needs.

Thank you for the great review, Robin! It means a lot to hear that we've become your go-to shop, and we appreciate you trusting us with your Jeep! We look forward to assisting with all your future service needs!

- Monterey
5

My car was damaged by rodents and it looked like they attacked everything under the hood and parts of the outside. Pacific Motors did an excellent job of cleaning up the mess and in record time. I would highly recommend them. I have used them before and found them to be totally honest about what needed to be done.

Thank you for the 5-star review, Myrna! Rodent damage can be frustrating, so we are delighted to hear that we were able to get everything cleaned up and repaired quickly for you! We appreciate your support and look forward to assisting you in the future!

- Monterey
5

I wish I had started coming here years ago! The team at Pacific Motor Service is truly first-class in every respect—professional, honest, and reliable

Thank you for the wonderful review! We're glad you've found us and had such a positive experience with our service and team. We look forward to assisting you with all your vehicle's needs whenever you need us!

- Monterey
5

I had read reviews about this shop that seemed "too good to be true". First hand experience with them for work on my vintage Toyota Landcruiser has made me a believer. Feels like the proverbial "coming home" to work with Beatrice and Rory and their tech team. Attentive, authentic, honest, skilled and great communicators. At last, the shop that will be home for ALL our vehicles.

Thank you for taking the time to leave such a thoughtful review, Liz! It truly means a lot to hear that your experience has lived up to the review you read. Our team works hard to make sure every customer feels taken care of, and we are grateful to have earned your trust. We look forward to continuing to service your Land Cruiser and the rest of your vehicles!

- Monterey
5

Been going here instead of the dealership for several years. Can't imagine a better place to get our cars serviced

Thank you for the 5-star review, Mark! We appreciate your trust and loyalty in our service. We look forward to continuing to assist you with all of your vehicle needs!

- Monterey
5

Friendly, polite, efficient!

Thank you for the kind words, Betty Ann! We are happy to hear our team was able to provide a great experience, and we appreciate you choosing Pacific Motor Service for your Kia!

- Monterey
5

Prompt and professional!

Thank you for the great review, Antolino! We are glad you had a great experience with us and that we were able to service your vehicle swiftly. We appreciate your trust in our service and look forward to assisting you in the future!

- Monterey
Pacific Motor Service Monterey is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Monterey (831) 375-9571, Pacific Grove (831) 372-6575 if you have any issues in accessing any area of our website.