Monterey and Pacific Grove Auto Repair

Monterey: (831) 288-5711
550 E. Franklin St., Monterey, CA 93940
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Pacific Grove: (831) 531-2295
1123 Forest Ave., Pacific Grove, CA 93950
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5

Friendly and knowledgeable. Kept me up to date and gave clear quotes. 2007 mini Cooper.

Thank you for the wonderful review, Carah! Keeping our customers informed is always a priority, and we are glad to hear you appreciated the clear communication. We look forward to servicing your Mini Cooper in the future!

- Monterey
5

I had my Honda Accord towed to Pacific motors after accidentally running over a curb. I wanted the car undercarriage checked out. Beatrice was very polite, kind and professional. She gave me a timeline when the car would be checked out. The manager, Rory had the car inspected by an expert technician and show me a small scratch that occurred, but the rest of the car was fine. They’ve been in business for many years and I would take my Honda back to them.

Thank you for your kind words and wonderful review, Joe! We are happy we could give you peace of mind and confirm your vehicle was in good shape. It is great to hear that Beatrice and Rory provided attentive, professional service and that you had a positive experience with our team. Please do not hesitate to reach out should you need any assistance with servicing your vehicle in the future!

- Monterey
5

Always very kind, helpful, and provides detailed information about the issue and the fix. Fast service getting my car back on the road. Clean, pleasant, good size office and bathroom very unlike some shops I've been to.

Thank you for the wonderful review, Gail! We are glad to hear that you appreciate the detailed communication and quick turnaround. Providing clear communication and a clean, welcoming space is important to us, and we value your continued support. We look forward to serving you again!

- Monterey
5

Thank you for the 5-stars, Philippe! We are delighted you had a positive experience and look forward to serving you in the future!

- Monterey
5

busy busy schedule I'll leave my truck Sunday night after hours Pick it up Monday evening after hours I've never meet any off the staff in person Best customer service

Thank you for the kind words! We are glad to hear that our after-hours drop-off and pickup make things easier for your schedule. We appreciate your trust and hope to meet you in person one day!

- Monterey
5

Great customer service and very knowledgeable

Thank you for the 5-stars, Mike! We are delighted to hear that you had a great experience and that we were able to provide helpful, informed service. We look forward to serving you again!

- Monterey
5

My Ford Fusion is going on 150,000 miles and finally needed spark plugs . It’s running beautifully thanks to Pacific Motors ! THANK YOU!

We appreciate the wonderful review, Carlyne! We are happy to assist in keeping your Ford Fusion running strong. Thank you for your trust in our service, and we look forward to welcoming you back!

- Monterey
5

Wonderful service, and you pay for the speed as well! Will come back

Thank you for the kind review, Layla! We are glad to hear you were happy with the service and turnaround time. We pride ourselves on providing exceptional service and appreciate your support. We look forward to welcoming you back!

- Monterey
5

Thank you for the 5-stars, Cindy! If you need assistance in the future, please don't hesitate to reach out.

- Monterey
5

Friendly, welcome environment

Thank you for the review, Jack! We are glad to hear you had a great experience. Creating a friendly and welcoming enviornment if important to us. We look forward to servicing your vehicle in the future!

- Monterey
Pacific Motor Service Monterey is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Monterey (831) 375-9571, Pacific Grove (831) 372-6575 if you have any issues in accessing any area of our website.