Monterey and Pacific Grove Auto Repair

4171 reviews
Monterey: (831) 288-5711
550 E. Franklin St., Monterey, CA 93940
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Pacific Grove: (831) 531-2295
1123 Forest Ave., Pacific Grove, CA 93950
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5

Excellent customer and motor vehicle service. Easy to schedule and I feel like my vehicle is in good hands.

Thank you Jonathan for the kind words! We're glad to hear that you had an excellent experience with us and that you found our customer and motor vehicle service top-notch. Our goal is always to provide trustworthy and efficient service, and we're happy to know it reflected in your visit. If you need any further assistance, don't hesitate to reach out!

- Monterey
5

Great honest service!! Hard to find this day and age.

Jarrod, we appreciate your kind words! Providing honest and reliable service is what we strive for. We're glad that you valued our commitment to customer satisfaction. If there's anything else we can assist you with, please let us know!

- Monterey
5

Always super happy with Pacific Motor Service. Beatrice and Rory are kind, helpful, fair and continue to care for my little European car. Pacific Motor Service communicates specifically about time and details in a clear and concise manner. Highly recommend this service shop to everyone for all your auto requirements.

5

Pacific Motor Service was professional, quick and trustworthy. No surprises. I am new to town and it is nice to know I can trust them with servicing all my vehicles moving forward.

Tom, we're glad you chose Pacific Motor Service! We aim to provide a seamless experience, ensuring trust and satisfaction. We look forward to serving you for all your vehicle needs in the future.

- Monterey
5

Beatrice and Rory are always accommodating when we schedule a maintenance. The mechanics are prompt on commencing work and punctual in finishing their work when promised, if not sooner.

Dear David, thank you for the kind words! We're delighted to hear that Beatrice, Rory, and our mechanics consistently provide excellent service. Being prompt and efficient is something we take pride in. We look forward to serving you again soon!

- Monterey
5

I've only been there once but I had a very good experience. It's a small place so the people you talk to know what is going on in the back. They did the service I needed on my Toyota truck and found a couple of things I hadn't noticed. The pricing seemed reasonable compared to other places in the area and the work was done promptly.

Thank you for the great review, Steve! We're thrilled you had a positive experience with us. It's wonderful to hear that our personalized service and attention to detail made a difference. We're here for all your vehicle needs whenever you're ready.

- Monterey
5

Just a quick stop for tire repair this time. Rory said to come in when it was convenient for me and they would take care of it. I did that within an hour and was in and out quickly. Kind of that small town folksy feel. These are still the good ole days!

5

Always excellent service and work!

Thank you for taking the time to leave such a kind review, Dave! We are thrilled to hear that you consistently receive excellent service from us. Your satisfaction is our top priority, and we look forward to continue providing exceptional service for you in the future!

- Monterey
5

… first time using this company, but it won’t be your last incredibly professional, thoughtful and thorough

Dear Carl, thank you for such a wonderful review! We're happy to know that our service exceeded your expectations. We can't wait to serve you again soon!

- Monterey
5

Very excellent from the beginning to the end, there are one of the best experiences I had dealing with automotive needs and fair price and Beatrice was very helpfull and knowledgeable and a great smile made my experience comfortable, and finish exactly in a timely matter quick a good and clean I give them an 10 on a scale as and excellent... Going back for all my automotive needs. Paul Sampognaro. Approved....

Thank you so much, Paul, for this glowing review! We're thrilled to hear that you had an exceptional experience with us. Beatrice will be delighted to learn that her excellent customer service made a positive impact on your visit. We look forward to serving you again for all your automotive needs!

- Monterey
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Pacific Motor Service Monterey is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Monterey (831) 375-9571, Pacific Grove (831) 372-6575 if you have any issues in accessing any area of our website.