Testimonials - "Monterey" Location - Page 12 - Pacific Motor Service Monterey

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Corey Wurzner

9/12/2024

Previously I went to the local Chevy dealer where communication and delays were horrible. Pacific Motor was such a refreshing, positive change. Beatrice was friendly and communicated proactively. The repairs were completed on time for slightly less than the estimate.

Corey, we're thrilled to hear that you had a refreshingly positive experience with us at Pacific Motor. Our team strives to provide excellent communication and timely service. Thank you for your kind words and five-star rating! We look forward to assisting you in the future.

- Monterey

Barbara Wind

9/10/2024

Had a great experience!! Great service....Beatrice was super. I have already recommended you all to 3 people....thanks for everything!

Barbara, thank you for the 5-star review! We're thrilled to hear you had a great experience with Beatrice. Your recommendation means the world to us! If you need anything, we're here to help.

- Monterey

Nancy Durein

9/6/2024

Pacific Motors is always honest, efficient, fairly priced, and reliable.

Thank you Nancy! Your kind words mean so much to us. We're glad to hear that you had a great experience. See you next time!

- Monterey

Peter Brown

8/27/2024

Rory and Beatrice are top-notch professionals in customer service. Fantastic communications, quick service, high quality repairs and maintenance. Trustworthy experts in auto repair and service!

Thank you for your kind words, Peter! We're thrilled to hear that Rory and Beatrice provided you with fantastic service. We pride ourselves on delivering high-quality repairs, and it's wonderful to know that we met your expectations. If you ever need any further assistance, don't hesitate to reach out.

- Monterey

Keith Porter

8/26/2024

Thank you, Keith, for the five-star rating! We appreciate your feedback and are delighted that you had a positive experience with us. If there's anything else we can do to make your experience even better, please let us know.

- Monterey

Jeanelle Roberts

8/19/2024

Great customer service and performed work on our car very efficiently! We will definitely return!

Thank you, Jeanelle, for your excellent review! We're thrilled to hear that you had a great experience with our customer service and that we were able to efficiently address your car's needs. We look forward to serving you again in the future!

- Monterey

Jeanelle Roberts

8/19/2024

Great customer service and performed work on our car very efficiently! We will definitely return! Beatrice is always so kind and helpful anytime we need to ask a question.

Thank you for your kind words, Jeanelle! We're thrilled to know that you had a great experience with us. We're proud of our efficient service and dedicated team. We'll be sure to pass your compliments along to Beatrice. It's customers like you who make our job so rewarding, and we look forward to serving you again in the future!

- Monterey

Leslie Oglesby

8/6/2024

Everyone was very courteous and polite; the service was done in a timely manner. After the oil change, my vehicle runs great. Will be going back to Pacific Motor Service.

THank you for taking the time to leave us a kind review Leslie. Your Porsche is in good condition, but needs a few maintenance items. Please let us know when you're interested in our help and we'll be glad to take care of you!!

- Monterey

nikolay gontaryuk

8/2/2024

Thank you for leaving us a 5-star review. I'm glad to hear that you had a great experience with our company. If you ever need any assistance in the future, please don't hesitate to reach out.

- Monterey

mitchell rennels

7/27/2024

This may have been one of the nicest, most productive, and honest shops I have ever taken my truck to. My transmission broke and they had me in the very next day to diagnose and begin to fix the issue. Rory and Beatrice might also be the nicest humans you will ever meet. I ended having all sorts of issues and my time line kept getting extended but to no fault of the shop itself. They accommodated me in any way they possibly could and even threw me a bone on some cost of parts and labor because of circumstances. I highly highly recommend taking your vehicle here to Pacific Motor Service for exceptional work and honest professional staff. 5 stars all around!

Thank you for the phenomenal review Mitchell! Rory and Beatrice are truly magnificent and do a great job helping people set their expectations. Nobody enjoys breaking down while on vacation and the repair did take longer than initially expected due to some supply line/vendor issues, but hopefully the rental car Rory got for you helped to alleviate the inconvenience. Good luck and we hope never to have to see you again, if you know what I mean.

- Monterey

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