Monterey and Pacific Grove Auto Repair

Monterey: (831) 288-5711
550 E. Franklin St., Monterey, CA 93940
Get Directions
Pacific Grove: (831) 531-2295
1123 Forest Ave., Pacific Grove, CA 93950
Get Directions
5

Very happy with the customer service and the result of my repair and service! Beatrice, the customer service person is so well informed and a delight !

Thank you for your wonderful review, Deborah! We are thrilled to hear about your positive experience with us. It's great to know that our customer service representative, Beatrice, provided you with top-notch service. We strive to ensure that our customers leave satisfied, and we're glad to hear that we achieved that goal with you. We look forward to serving you again in the future!

- Monterey
5

I had a great experience at Pacific Motor!! Rory was so kind and Beatrice was very kind and very helpful. Really enjoyed chatting with her. Their customer service is top notch!!! Would definitely recommend Pacific Motor.

Thank you for the rave review, Doreen! We're thrilled to hear you had a great experience with us. We'll pass on your kind words to Rory and Beatrice. Their warm and helpful support is what makes our customer service top-notch. We appreciate the recommendation and look forward to serving you again at Pacific Motor!

- Monterey
5

Great place, great people and great service.

Thank you for the kind words, Simon! We are thrilled to hear that you had a great experience with us. Our team takes pride in providing exceptional service to all our customers. We look forward to serving you again soon!

- Monterey
5

Previously I went to the local Chevy dealer where communication and delays were horrible. Pacific Motor was such a refreshing, positive change. Beatrice was friendly and communicated proactively. The repairs were completed on time for slightly less than the estimate.

Corey, we're thrilled to hear that you had a refreshingly positive experience with us at Pacific Motor. Our team strives to provide excellent communication and timely service. Thank you for your kind words and five-star rating! We look forward to assisting you in the future.

- Monterey
5

Had a great experience!! Great service....Beatrice was super. I have already recommended you all to 3 people....thanks for everything!

Barbara, thank you for the 5-star review! We're thrilled to hear you had a great experience with Beatrice. Your recommendation means the world to us! If you need anything, we're here to help.

- Monterey
5

Pacific Motors is always honest, efficient, fairly priced, and reliable.

Thank you Nancy! Your kind words mean so much to us. We're glad to hear that you had a great experience. See you next time!

- Monterey
5

Rory and Beatrice are top-notch professionals in customer service. Fantastic communications, quick service, high quality repairs and maintenance. Trustworthy experts in auto repair and service!

Thank you for your kind words, Peter! We're thrilled to hear that Rory and Beatrice provided you with fantastic service. We pride ourselves on delivering high-quality repairs, and it's wonderful to know that we met your expectations. If you ever need any further assistance, don't hesitate to reach out.

- Monterey
5

Thank you, Keith, for the five-star rating! We appreciate your feedback and are delighted that you had a positive experience with us. If there's anything else we can do to make your experience even better, please let us know.

- Monterey
5

Great customer service and performed work on our car very efficiently! We will definitely return!

Thank you, Jeanelle, for your excellent review! We're thrilled to hear that you had a great experience with our customer service and that we were able to efficiently address your car's needs. We look forward to serving you again in the future!

- Monterey
5

Great customer service and performed work on our car very efficiently! We will definitely return! Beatrice is always so kind and helpful anytime we need to ask a question.

Thank you for your kind words, Jeanelle! We're thrilled to know that you had a great experience with us. We're proud of our efficient service and dedicated team. We'll be sure to pass your compliments along to Beatrice. It's customers like you who make our job so rewarding, and we look forward to serving you again in the future!

- Monterey
Pacific Motor Service Monterey is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Monterey (831) 375-9571, Pacific Grove (831) 372-6575 if you have any issues in accessing any area of our website.