Rory and the entire team at Pacific Motor Service in Monterey are the best. They really know their way around our little 2005 Prius (Gen2). Always have your budget in mind along with an eye out for what will keep the car safe and working in top shape.

As a long time satisfied customer, Beatrice, Rory and the Pacific Motor Service technicians are exceptionally professional.

Beatrice was absolutely wonderful from the jump! Explained everything that could be going on, and the whole process thoroughly. Whole team is great. Will be back!

There are plenty of choices out there, and I could have gone with any other car repair shop. It was my first time ever needing to take my car to a repair shop in Monterey as I am new in the area, and I'm glad I brought it to Pacific Motor Service. Look, any good, decent, honest automotive technician is going to do a good job, but it's when one goes the extra mile that a business, in this case, a car repair shop, will stand out. First of all, my very first interaction over the phone with Beatrice (I hope I'm spelling her name correctly) was wonderful. She was attentive, clear, respectful, and always sounded like she was smiling (yeah, I know, but you know you can hear that). Once I showed up, Rory (again, I hope I'm at least close to how you spell his name) was smiling, respectful, attentive, kind, and even used the adjective "lovely" every time he referred to my old car. This sort of customer service is the very first impact with your customer and will set the vibe for the remaining of the interactions you'll have with this business, and I was happy to stick with them. My specific car issue was a "check-engine" light that came on one day, and turned off the next. I just wanted to make sure it got checked and my car was safe to drive. They performed a diagnostic, found what the issue was and repaired it, as well as a leaky tire I was unfortunate to have while driving to Pacific Motor Service. They're a bit pricier to what I am used to, but I would not knock a star off from their review for that. They're service, their attention was memorable and I would definitely recommend them to whomever may need a good mechanic.

Excellent!

PMS did a good job on diagnosing my problem with my emission system diagnosis trouble code that appeared. I did have a problem after first diagnosis with a new problem that cropped up but they were able to fix it at no charge.

I had the best experience working with Mrs. Helen Paul FX She started managing my trading account with my first deposit of $1000 and made over $10,550 in less than 2 weeks Thank you for making the process stress free! Highly recommend Mrs. Helen Paul FX to anyone regarding their account managing needs! she's very hardworking and her professionalism is top-notch and worth sharing, Contact her and you won't be disappointed her service is one of the best and I'm glad to testify about it anywhere, anytime. DM her; WhatsApp: +1 (562) 625-8537 Email: [email protected]

Excellent customer service. Walked me thru the process every step of the way. Turned out one surprising but expensive problem with my car is covered under warranty, and they were very gracious and understanding when I had to decline the work. However, everything else they did, from providing shuttle service to fixing the rest of the issues, were done efficiently. My car was as clean as I left it. I mean, the whole experience was exemplary. Thank you so much.