Monterey and Pacific Grove Auto Repair

4282 reviews
Monterey: (831) 288-5711
550 E. Franklin St., Monterey, CA 93940
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Pacific Grove: (831) 531-2295
1123 Forest Ave., Pacific Grove, CA 93950
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5

Appointment system works great. Counterperson was friendly, knowledgeable. Work done at quoted price. Professional, courteous, value; what more can you ask for?

Thank you for your review James. We really enjoy working with you to keep your Porsche happy and healthy. We'll see you next time.

- Monterey
5

As always, Rorey and Bernadette deliver Top-Shelf customer service. Taking my car in to get my car's oil changed on a busy schedule, they made it happen and thankfully, are keeping my car running smoothly. I really appreciate their informative style, letting me know what is needing to be repaired--or what may need repaired soon--so that I can keep safe on the road and drive with confidence. Thank you, Team Pacific Motor Service!

Hi Michael! Thanks for your positive feedback! We are glad you trust us with your car service needs, and it's great to know that Rory and Beatrice provided top-notch customer service. Your safety is our priority, so we always keep you informed about any repairs your car may need. We'll continue to ensure your car runs smoothly and reliably. Drive safely!

- Monterey
5

As always, Rory and Beatrice deliver Top-Shelf customer service. Taking my car in to get my car's oil changed on a busy schedule, they made it happen and thankfully, are keeping my car running smoothly. I really appreciate their informative style, letting me know what is needing to be repaired--or what may need repaired soon--so that I can keep safe on the road and drive with confidence. Thank you, Team Pacific Motor Service!

Hi Michael! Thanks for your positive feedback! We are glad you trust us with your car service needs, and it's great to know that Rory and Beatrice provided top-notch customer service. Your safety is our priority, so we always keep you informed about any repairs your car may need. We'll continue to ensure your car runs smoothly and reliably. Drive safely!

- Monterey
5

Great confidence in their ability to service my car. They simple seemed very knowledgeable and professional.

Thank you for your kind words Mr. Tyler. We appreciate you trusting us with your fleet.

- Monterey
5

I have had my two cars serviced at the Monterey site for the past two years, and I have been very pleased with the team's efficiency, timeliness, and especially the good advice received. The two on-site managers, Beatrice and Rory are friendly and very professional in their approach to our requests. They will be our account managers for as long as we own cars!

Wow! That is a glowing review Mr. Matsushita. Thank you for taking the time to leave a review, and for acknowledging the tremendous amount of effort Rory and Beatrice put into their profession. Their customer service is unparalleled in the industry. Thank you for trusting us with your vehicles.

- Monterey
5

Thank you for taking the time to leave us a 5-star review, Richard! We're glad to hear that you had a positive experience with our company. If there's anything else we can do to help, please don't hesitate to reach out to us. We appreciate your business!

- Monterey
5

This place is great! Rory & Beatrice are super helpful & friendly, the work is top notch, and the after service warranty is killer. Do I recommend them without any reservation whatsoever? I do!

Thank you for leaving us a great review. It was a pleasure working with you and we are happy we found a way to add some life back into your venerable Mountaineer. Rory and Beatrice are indeed a fantastic team.

- Monterey
5

I take my Bronco in for regular servicing and Pacific Motors always does great work at a fair price. They are our go-to shop for both my wife and me! Rory and Beatrice are delightful and provide the best service.

Elrond, thank you for choosing Pacific Motors for your Bronco's regular servicing! It's great to hear that you're satisfied with our work and fair prices. Rory and Beatrice are great! We look forward to serving you and your wife again soon!

- Monterey
5

Great staff quality service

Thank you for your kind words Salvatore. We appreciate you trusting us with your Range Rover's service!

- Monterey
5

Wonderful place! Very clean and professional!

Thank you for the wonderful review, Weiwei! We're thrilled to hear that you had a great experience with us. Our team takes pride in providing a clean and professional environment for our customers. We look forward to serving you again soon!

- Monterey
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Pacific Motor Service Monterey is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Monterey (831) 375-9571, Pacific Grove (831) 372-6575 if you have any issues in accessing any area of our website.