Monterey and Pacific Grove Auto Repair

Monterey: (831) 288-5711
550 E. Franklin St., Monterey, CA 93940
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Pacific Grove: (831) 531-2295
1123 Forest Ave., Pacific Grove, CA 93950
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5

Called after hours, asked for an appt on Thursday & gave Beau the wife's cell# to schedule. Day of appt, wife worried about cost so I e-mailed Beau and as usual great communication, work done on time & on budget. Could't be happy.

We try to make it as easy and painless as possible for our customers and we are glad you feel that way. Thanks for the review Mr. Madia. Lookk forward to seeing you again. Service Manager,Beau Blackwell

- Monterey
5

Prompt, friendly, efficient service, professional technicians, even a puppy to play with while I waited. Definitely my first choice for auto service on the peninsula.

I couldn't agree more. :) We appreciate your feedback and are happy that you are pleased with our service. We hope all is well. Service Manager,Beau Blackwell

- Monterey
5

I can always count on Pacific Motors for providing not only great care to my vehicles, they go out of their way to accommodate my schedule.Yesterday, I showed up in the early afternoon hoping they would squeeze me in for some maintenance as I had a tight week ahead of me in terms of time. Beau got me in, and he made sure my car was given the care it needed to keep it well maintained. I never have to worry about what my car needs to keep me on the road. Beau and Pacific motors do that for me.

Thank you for your kind and honest feedback Mr. Sanchez. We are happy we were able to get you in and out fairly quickly, especially without an appointment. Thanks again. Service Manager,Beau Blackwell

- Monterey
5

Service at Pacific Motors is consistently excellent. My concerns are never treated as trivial or unimportant. Clear information is given in a manner that is respectful and kind.Once again, I am a happy customer and my vehicle is driving better than ever!

Thank you for the kind review Teresa. We appreciate your feedback and for choosing Pacific Motor Service as your repair shop. We look forward to seeing you again. -Service Manager, Beau Blackwell

- Monterey
5

I am always impressed with the prompt service and pleasant reception I've always received. Pacific Motors definitely know the importance of customer service and support. They go out of their way to accommodate.Thank you so much

Thank you for the kind words and honest review Rosanna. We appreciate your business and all you do for us. We look forward to seeing you again. Until then,we hope all goes well. Service Manager,Beau Blackwell

- Monterey
4.5

Service Manager very helpful. Fully explained details of services and prices. Very nice lobby area. Professional techs in uniforms and work bays very clean. Offered transportation assistance if needed. Car returned washed and vacuumed clean! If your looking for a good shop to take your car to, this would be the place!

Thank you so much for the review Anthony. We are happy that you are pleased with our shop, service and dedication to excellence. Hope all is well. Service Manager,Beau Blackwell

- Monterey
5

Outstanding serv. and staff. Will b back.

Thank you Jack for your review and kind words. We look forward to seeing you again in the future. Service Manager,Beau Blackwell

- Monterey
5

Everything worked out well despite the surprise of having my oil change turn into a lot more. The loaner car enabled me to meet my afternoon's obligations. Having the repairs completed on the same day was an unexpected bonus. Thanks.

Your welcome Carol. Glad we were able to get you your car back quickly and help you with alternate transportation while we worked on your vehicle. We value your feedback and commitment to our shop. Service Manager,Beau Blackwell

- Monterey
5

As always, I was thankful for another successful service, our aging BMW not only was fixed, but looked brand new after they washed the car! I was taken home immediately after taking the car in by the friendly shuttle driver and picked up on schedule to retrieve the car. Beau keep me posted on the cost of repair and when it would be ready via texting - very handy to check on the service progress. Please feel free to print this review in your next newsletter which we enjoy - Kimberly and David Caneer

We appreciate your kind words and always enjoy seeing you. We hope all is well and are also very happy that you are pleased with our service. Thanks again. Service Manager,Beau Blackwell

- Monterey
5

THIS IS THE FINEST AUTOMOTIVE SERVICE / REPAIR ORGANIZATION ON THE MONTEREY PENINSULA!

Wow. I must say I agree. Thats because I work here and know the effort we put into each customers vehicle and also make sure we make this as pain free as possible. We appreciate your review and very kind words. Service Manager,Beau Blackwell

- Monterey
Pacific Motor Service Monterey is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Monterey (831) 375-9571, Pacific Grove (831) 372-6575 if you have any issues in accessing any area of our website.