Testimonials - "Monterey" Location - Page 195 - Pacific Motor Service Monterey

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Les C

4/15/2011

Went to Ford to purchase "pull handles" for 1996 Ford Van. Was told by Ford no handles available for that model and could not get them.Went to Pac Motor and they searched and found the pull handles (after market), called me to inspect them for approval. I did approve and they installed and inspected them to insure they would hold the weight.The job was perfect and wife, who is handicaped after a serious fall, is able to lift herself into the passenger's seat(with help)much easier than before.I am very satisfied with PAc Motor,s work and going the "extra"mile to meet their customer's needs.I have taken my vehicles to Pac Motor for over 15 years and will continue to so.Les Cooper

It's our pleasure to call you a customer of PMS Mr. Cooper. We are very glad we could help you with the handles and that it works well for your wife. We wish you and your beautiful wife the best. Service Manager,Beau Blackwell

- Monterey

Marilyn G

4/13/2011

The service was fine -always prompt and I love that you wash my car! It is an additional treat to come and retrieve a clean car. Cheers and Thanks!Marilyn George And my car thanks you!

Were glad you like our detail service(free with repair). It's the least we can do to show you the appreciation we have for you. Thankds for the review and tell your car hi. :) Service Manager,Beau Blackwell

- Monterey

Kenneth M

4/11/2011

Pacific Motor Service did an exceptional job fixing my car promptly. Thanks for all your help!

Your welocome Kenneth and thank you for trusting us to fix your vehicle. We look forward to seeing you down the road and also thank you for serving our country. Much appreciated. Service Manager, Beau Blackwell

- Monterey

Paul W

4/10/2011

4.5

Pacific Motor Service is competent and --surprise for a place that specializes in car repair -- caring. No impersonal dealer-speak here. Highly recommend.

Wow. Thanks for the kind words. We definitely provide a service that goes above and beyond most car repair shops. We appreciate you as a customer and once again thank you for the kind review Mr. Wrightman. Service Manager,Beau Blackwell

- Monterey

Jerry K

4/6/2011

4.5

We were driving home to Seattle from a visit in San Luis Obispo trying to make it home quickly, when we started having car troubles. We stopped off in the nearest town of Monterey where we found Beau at Pacific Motor Service. At first we were discouraged, but Beau ordered the parts we needed quickly and even gave us a free rental car so we could make our dinner reservation that night in San Francisco! Then Beau went above and beyond the call of duty by opening up the shop early on a Saturday just so we could get back on the road as soon as possible. He turned what could have been a major setback in our trip to a minor bump in the road. Thanks Beau!

Dear Kaiserman's, it's amazingly nice people like you who make my job worth it. It's my pleasure to have helped you and I cant just say I, my team as well. Were glad we turned it into a bump instead of a major setback. Hope all is well. Service Manager,Beau Blackwell

- Monterey

Brian,susan F

4/3/2011

***** 5 star treatment. Estimate and what I owed matched!

Susan it's our pleasure to give you and your car the five star service you and it need and deserve. Thank you so much for the kind review. Hope all is well. Service Manager,Beau Blackwell

- Monterey

Elizabeth W

3/30/2011

I can't begin to express how grateful I was to find your shop. The service was both attentive and outstanding. I'll never go anywhere else!

Thanks so much for the kind words Mrs. Wood. We are grateful to have a great new customer like you as well. We look forward to seeing you next time. Service Manager,Beau Blackwell

- Monterey

Tracy R

3/30/2011

4.5

We bring our business fleet to Pacific Motor Service and always get prompt, thorough service. On a recent order, we had a slight misunderstanding which resulted in having to exchange parts. Beau was communicative and accomodating and all was settled satisfactorily. We continue to be comforted knowing we have a reliable, honest service center to take care of our vehicles. You guys are swell!

Thanks for the review The Big Sur Land Trust. Were glad we were able to get the right tires on there for you to fit your vehicles needs. We enjoy doing business with you and appreciate what you do very much as well. Service Manager,Beau Blackwell

- Monterey

Brigitta W

3/22/2011

As always I was trusting the check up Pacific Motors' mechanic performed in order to determine why our van had stalled .Thank God it was nothing major !But replacing the battery was recommendedon order for us to be spared future incidents like the one we had just experienced.It was a bit traumatic due to the storm that raged that night !

Thank you for the review Mrs. Wray. We are happy it was nothing major as well and happy as always to see you. Glad you and your daughter are safe and okay also. Thanks again. Service Manager,Beau Blackwell

- Monterey

gary & jillf

3/20/2011

We appreciate the professional and friendly service we always recieve at PM. We trust their advise and service.

Well Mr & Mrs. Foss we thank you truly for trusting us and letting us service your vehicles. It's always a pleasure to see you and we look forward to continue this life long relationship with you and your vehicles. Service Manager,Beau Blackwell

- Monterey

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