Monterey and Pacific Grove Auto Repair

Monterey: (831) 288-5711
550 E. Franklin St., Monterey, CA 93940
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Pacific Grove: (831) 531-2295
1123 Forest Ave., Pacific Grove, CA 93950
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5

I have used Pacific Motor Service for my two cars for just over one year. I have found them to be professional, courteous, proficient and honest. I have used several other local shops and dealers. So far, I am very satisfied with Pacific Motor and hope to continue to use them well into the future. They take the time to review what is needed on my cars; they do fine work; they stay within their estimate and offer alternatives for solutions. I highly recommend them.

Thank you Terry for the very kind words. We look forward to seeing your vehicle for some time as well.Hope all is well with you and your two cars. Service Manager,Beau Blackwell

- Monterey
4.5

Car was about 12k miles overdue for general maintenance. I was worried that since I had put off a lot things, I would get stuck having to pay for a very comprehensive tune-up. When I spoke with these folks, they showed me a list of all the recommended repairs for a car my age, and then they went through & explained each point to me. I didn't end up having to get everything repaired, and I feel like I know a lot more about my car now. Other garages wanted to gouge me for every possible service, but the folks here provided the service I needed and information I didn't expect, and all for a very reasonable price.

Were very glad to hear you are happy with our service. Feedback like this let's us know were on the right track and keeping customer satisfaction first. Thank you. Service Manager,Beau Blackwell

- Monterey
5

I've used Pacific Motors for 3 cars over the years and have always been satisfied with the service and people-skills of the staff.

Thanks Mr. Miller. We appreciate your loyalty and business. It's always a pleasure to see you. Hope all is well with you, your car and family. Service Manager,Beau Blackwell

- Monterey
5

Always quality, always dependable, always trustworthy.

Thank you,thank you and thank you Mr. Hammel for the very courteous review. It's always a pleasure to see you. Service Manager, Beau Blackwell

- Monterey
5

Recently, I brought our van in for a smog inspection. Kevin's staff found several additional items that needed to be fixed. They knew I was headed out of town and needed to have the van back early that afternoon. Kevin put two mechanics on the job and had it done in plenty of time to make my schedule.Thanks Pacific Motors

No thank you Cox's for being such nice, loyal customers. It's always our pleasure to help you and visit. We appreciate your business and value you as people. Service Manager, Beau Blackwell

- Monterey
5

To Beau and Kevin, We trust you with all three of our vehicles...and you always do a great job!....In fact I don't know how you have time for any other customers as we keep you busy with a T Bird at 140 thousand miles and an Acura at 250 thousand....and a Cadilla (under onehundred. Thousand). Thanks so much! Carlyne and Steve Hanson..

Yes you do keep us busy with your three vehicles and we can't explain in words how much we value your business and friendship. We hope all is well and stays well. ServiCE Manager,Beau Blackwell

- Monterey
4

I had to replace the shocks and Beau seemed to be quite competant and friendly. This auto repair place appears to be a good place to go though it is probably more expensive. I will not hesitate to take my cars there again.

Thank you for the kind review Sarath. Were glad you were satisfied with our business and service. We look forward to seeing you again. Service Manager,Beau Blackwell

- Monterey
5

Received excellent service from Pacific Motor Service.

Mr. Love were very happy that you were satisfied with our service. Thank you for your review. Service Manager, Beau Blackwell

- Monterey
4.5

My car turned out to have more problems than just the initial one for which I'd brought it in, and I ended up spending far more than I'd anticipated. It was an ordeal, to be sure, but Beau and the rest of your staff were very professional and committed through the whole process and they were able to detect all the problems that needed repair. So glad to have my car back and in good running condition again. Nothing personal, but I hope I won't be seeing you again any time soon! Thanks so much.

Thanks Mr. Ramon for your review. Were glad the problem is solved for you and wish you well. We are proud to have you as a friend and a loyal customer of Pacific Motor Service. Service Manager,Beau Blackwell

- Monterey
5

Friendly, knowledgeable staff and honest, excellent mechanics make this establishment a win/win situation!

Thank you for the kind review Mrs. Gray. Were glad to hear that you are happy with our service and we look forward to building a long lasting relationship with you and your vehicle. Service Manager, Beau Blackwell

- Monterey
Pacific Motor Service Monterey is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Monterey (831) 375-9571, Pacific Grove (831) 372-6575 if you have any issues in accessing any area of our website.