Testimonials - "Monterey" Location - Page 30 - Pacific Motor Service Monterey

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Mark Gordon

8/29/2022

Very professional and enjoyable to work with. Fixed the problem with no issues.

V P

8/24/2022

Always an excellent experience at Pacific Motor Service in Monterey. Rory and Beatrice are extremely helpful and knowledgeable, always providing top tier customer service and clear communication. The maintenance crew is competent and punctual. If you are looking for a well run, ethical, auto repair company look no further.

Thank you for your outstanding review VP! We really appreciate you noticing our efforts to provide world class customer service. We go to extreme measures to ensure we have the best possible team who are fanatically conscientious and highly competent. Thank you gain and we hope to see you again!

- Monterey

Joan Condon

8/24/2022

As always, courteous and helpful service with compete explanations of what needs to be done and then what is done. Thank you.

Hi Joan, Thank you for taking the time to leave us a review. Rory and Beatrice enjoy working with you and the technicians give their best effort when keeping you Subaru well maintained. After fixing the valve cover leak and installing new brakes, you should be all set for quite a while.

- Monterey

Z Shen

8/23/2022

Very friendly and the service quality is awesome.

Sander Koning

8/18/2022

Not a speedy oil change but you get a very thorough inspection. Employees are nice and professional. This business is within easy walking distance of many fun activities, good restaurants and errand possibilities. So the wait is always productive/fun.

Thank you for taking the time to leave us a kind review Sander! We appreciate your patience and willingness to take advantage of downtown Monterey while you wait.

- Monterey

Virginia Arnold

8/16/2022

I trust my car in their professional, knowledgeable hands, and appreciate their friendly manner.

Hello Virginia, Thank you for taking the time to leave us a kind review. out goal is to educate and inform you of your car's (in you case your Lexus) needs so you can prioritize and execute it's maintenance at our pace!

- Monterey

Al Williams

8/15/2022

The people there are alway friendly and cheerfull, and their work is topnotch!

Thank you for leaving us a review. Beatrice took care of you this time; I'm glad she treated you properly. We'll see you next time your Jaguar needs another service.

- Monterey

Paula Jordanek

8/11/2022

Great service!

Thank you Paula, See you next time.

- Monterey

Duane Barnette

8/9/2022

Excellent service. Great interpersonal relations skills with staff.

Hello Duane, I appreciate you leaving us a nice review. Rory and Beatrice do a great job making everyone feel comfortable and taking care of all our clients' needs. Please let us know if you need anything else for your fleet.

- Monterey

jacob k

8/5/2022

The people at the desk- Beatriz and Rory were amazing. They were extremely professional, personable, and communicative with me. The services were priced competitively especially for this area. The car was in shop a day longer than initially told to me and there was an instance where the dates and when services would be performed were inconsistent coming from each of them. Other than that, this place was great and I would return.

Thanks for the review Jacob. We appreciate your understanding and patience. It took longer than planned , but I assure you that is definitely not the norm. Thank you for recognizing Beatrice and Rory's efforts. We hope to see you again.

- Monterey

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