Monterey and Pacific Grove Auto Repair

Monterey: (831) 288-5711
550 E. Franklin St., Monterey, CA 93940
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Pacific Grove: (831) 531-2295
1123 Forest Ave., Pacific Grove, CA 93950
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5

Excellent personalized service for a complicated Lexus engine problem from my service rep Beatrice and master mechanic Michael

Hello Dr. thank you for taking the time to leave us a nice review. Beatrice and Michael are a very important part of our team. They are conscientious and take pride in solving problems. Unfortunately yours was a rare and difficult to discover issue. We thank you for your understanding and your patience throughout the process.

- Monterey
5

Great friendly people and very professional

5

The staff has been helpful in resolving issues with my car

Thank you for leaving us a review Jim. We appreciate you choosing Pacific Motor Service to address the issues with your lovely Mercedes AMG. Now that we've resolved item one, we can get to item two and make sure your care is oil leak free!

- Monterey
5

Thank you for the 5 star rating Christopher!

- Monterey
5

So glad I found this business! Great reception always!

Thank you Elizabeth. It was great to see you again!

- Monterey
5

Very positive experience as usual.

Thank you for your feedback John. We appreciate you choosing Pacific Motor Service for your family's fleet. We'll keep your Ford Edge and your Lexus going for as long as you want to keep them.

- Monterey
5

I feel safe and supported with Pacific Motor Service. I have a 2005 Prius with over 200k miles. At each oil change, they do a full check of the car and let me know if there’s anything urgent or on the horizon in terms of maintenance and safety. They are thorough and always check if I have any questions. I never feel rushed or pressured into anything.

Thank you for your kind words Erin. We enjoy serving you and look forward to seeing you next time.

- Monterey
5

Start to finish, this is a Five Star organization. From the phone call to arrange service to the explanation of the work to be done to the ride to my destination, everything is done with respect and concern for your satisfaction. The people and the quality of service is the best I've received in my 40+ years on the Peninsula.

Thank you for your fantastic review Mark. We put a lot of effort in finding and hiring the right people for the job. Our front office staff (Rory and Beatrice) are second to none and our technical staff (Michael, Dailey and Gabriel) are among the best techs on the peninsula. Our Monterey staff's quality is only rivalled by the gentleman in our Pacific Grove location!!

- Monterey
5

I'm very happy to have found. Pacific Motor Service. They're very professional, efficient and friendly.

Thank you for letting the worlds know about Pacific Motor Service! We do our best to bring the right people on board to serve the community of Monterey Peninsula.

- Monterey
5

Great people behind the counter and obviously great people doing the work in the back. I know when my car comes in I will have it taken care of in a fast and priced fairly way chris winfield

Thank you for the kind words Chris! We enjoy working with you and are glad we're taking care of you properly.

- Monterey
Pacific Motor Service Monterey is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Monterey (831) 375-9571, Pacific Grove (831) 372-6575 if you have any issues in accessing any area of our website.