Monterey and Pacific Grove Auto Repair

Monterey: (831) 288-5711
550 E. Franklin St., Monterey, CA 93940
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Pacific Grove: (831) 531-2295
1123 Forest Ave., Pacific Grove, CA 93950
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5

Rory, Beatrice and the whole team at Pacific Motor were wonderful this week. Rory especially was incredibly kind, personable, communicative and professional. Our car needed quite a bit of maintenance on a tight timeline and the Pacific Motor crew went above and beyond to accommodate us. Rory provided frequent and thorough communication which was so appreciated given that we aren’t from the area. Rory made us feel confident and comfortable trusting that the work he and his team did was appropriate. We wouldn’t hesitate to come back to PM for future car needs.

Thank you for taking the time to to leave such a complete review! Rory, Beatrice and our team of technicians place a lot of pride in how they treat our clients, and complete work in a timely, professional manner. Rory's communication is second to none. We'll see you for your next service.

- Monterey
5

Rory was very helpful. He explained options and their work was great. Thank you!

Thank you Alex. We appreciate you taking the time to leave us a kind review. Rory may be the finest service advisor in the history of the world! I am glad he took care of you.

- Monterey
5

Professional, knowledgeable and customer-centric; a very good service experience. Beatrice and Rory are shining stars that created a customer for life experience.

5

We broke down while traveling with a failed water pump. They kept us informed on their progress and had us back on the road in a timely manner. There rates were very good.

4

Good service. Beatrice was great!

Thank you Siba, for leaving us a nice review. Beatrice is fantastic and puts a lot of energy into taking care of our guests!

- Monterey
5

Professional and courteous staff. Scheduling, communication, and service were all top rate.

Hello Eric, thank you for taking the time to leave us a nice review. We do our very best to create a seamless experience experience.

- Monterey
5

Outstanding

Hello Larry, thank you for choosing Pacific Motor Service to take care of you and your Volvo! We appreciate you taking the time to leave us an outstanding review.

- Monterey
5

Thank you for taking the time to leave us a solid 5 stars!!

- Monterey
4

Thank you John.

- Monterey
5

I needed a simple "track day" inspection and Pacific Motor Service were fast and thorough. I appreciate the friendly vibe of the place too.

Thank you for taking the time to leave us a kind review Steven. We hope you had an amazing time at the track with your awesome Porsche!!

- Monterey
Pacific Motor Service Monterey is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Monterey (831) 375-9571, Pacific Grove (831) 372-6575 if you have any issues in accessing any area of our website.