Testimonials - "Monterey" Location - Page 28 - Pacific Motor Service Monterey

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Kairi Meyer

9/22/2022

Always super nice and helpful! Gets the job done right and quick~ all around a great experience, especially with how stressful car trouble can be.

Hello Kairi, car trouble can be very stressful! One of our primary goals is to take on the emotional load for you and make your experience as stress-free as possible. We see you next time your Mazda needs attention!

- Monterey

Russell Grisso

9/21/2022

Friendly staff and excellent customer service. I have taking every car that I have owned here. It is the best in Monterey!

Thank you Russell, We appreciate you choosing Pacific Motor Service. we are happy to service your personal fleet and hope to keep your current car, the venerable Honda Accord, happy and healthy for years to come!

- Monterey

Barbara Gicquel

9/21/2022

Pacific Motors is a place I trust! They fix what needs fixing, and no more! I’m a woman who knows nothing about cars (except I like to drive them) but I know a lot about people. Those who work here are friendly AND honest…. And on time!

Thank you for your fantastic review Barbara! We know a lot about cars and some about people too! We understand the importance of maintaining relationships and the value of being a trustworthy ally to our clients. You Mini is in awesome condition and will serve you loyally for as long as you take care of her properly!

- Monterey

Michael Poche

9/21/2022

I was not happy they had my car all day. It did not appear that they removed any parts to inspect the engine. It seemed like a more speculated assessment than a hard fact diagnostic of problem . It was also a 200.00 dollar service.

Anonymous

9/20/2022

Terrific service, and so helpful and friendly! Excellent customer service.

Thank you for your kind review!

- Monterey

Swe Barron

9/20/2022

Excellent

Hello Swe, Thank you for trusting us with your vehicles! We really enjoy working with you and always look forward to seeing you smiling face!

- Monterey

Manny Collazo

9/16/2022

Outstanding!!!

Thank you Manny, You're Silverado is set for a while. New water pump and a little peace of mind. See you next time.

- Monterey

Charles Schaefer

9/16/2022

Everyone needs an auto mechanic that is truthful (no attempt to up-sell you a service you don't need) and that does an excellent job when doing repairs. This is the place that meets both criteria. I'm grateful to have found Pacific Motor Service and I highly recommend them.

Thank you for taking the time to leave us a review Mr. Schaefer! We enjoyed working with you and your cool Ford Ranger. You've done an excellent job maintaining her for many years and we'll be glad to be a part of that moving forward!

- Monterey

Cindy Morgenrath

9/16/2022

Got me in right away since it was an urgent problem. Communication with Beatrice was top notch and car was ready when they said it would be. Very pleased.

Hello Cindy, Thank you for taking the time to leave us a review. I am glad were were able to take care of you and your CR-V. With new brakes and transmission fluid, your car is safe and reliable again. Beatrice is awesome. Thank you for letting us know!

- Monterey

Jonathan Michael

9/16/2022

Thorough and good pricing. Willing to explain/discuss recommended/performed services in detail which goes a long way. Transparent and timely communication. Beatrice is especially great - always on the ball and ready to talk things through. Highly recommend!

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