Thank you for your 5 star review and rating Mr. McNeill. We appreciate you bringing your Chevy van to us for repairs. We always make an effort to get travelers back on the road as quickly as possible. Fortunately the suspension parts for your van were available and we wee able to get the job done. Thank you for your patience and good luck.

Hello Brett, Thank you for bringing in your lovely Escape Hybrid. We really enjoy working with you. Rory says you are one of his favorite people to work with! I expect the noise is gone from to wheels and everything is A-OK!

Thank you for the kind words Pamela. We try our best to make every client feel well taken care of and when we have people who are on vacation show up with their vehicle on the back of a tow truck, we take special care to make sure they are taken care of. I'm glad Kevin (our owner) was able to help you find a hotel and get you there safely. The brake failure on your Highlander was not typical, but I'm glad we were able to get you on the road in just a few days!

Hello Seymour, Thank you for your excellent review! Even though our encounter was very short, I am glad we were able to give you some peace of mind for your trip down the coast.. Fortunately the tire pressure monitoring system for your BMW will always remind you when your tire pressure is down. Enjoy the day!

Hello Seth, thank you for coming in for service on your lovely Mini!! We appreciate you selecting us and trusting us with your car. It took a little ingenuity (we had to make a trip to San Jose to get the filter), but we got the job done. We'll see you next time!

Thank you for the nice review. We are grateful that you trusted us with the servicing of your Porsche. It's always fun to keep the cool car cool and their owners happy! Have a great day!

Hello Mr. Cooper. Thank you for bringing your car to us for service. We have been serving Monterey Peninsula for nearly 75 years now and enjoy the trust the community sows us. We are one of three AAA approved shops on the Peninsula and have conveniently located stores in Monterey and Pacific Grove.

Hello Mark, Thank you for leaving a nice rating for us! We really appreciate you bringing your Mini to us for service. With the absence of a Mini dealership on the Monterey Peninsula, Pacific Motor Service has become the de facto Mini experts in the area. We love working on them and we appreciate the value their owners place on maintenance and care!

Hello Mr. Ed. Thank you for your Five Star review. we appreciate you taking the time to review us. We have been serving Monterey, Pacific Grove, Carmel and Seaside for nearly 75 years and are grateful for the opportunity. We are one of the few AAA approved shops on the Peninsula and have a three year 36,000 mile warranty that extends nation wide. we look forward to seeing you next time you need us.

Hello Jessie, Thank you for taking the time to leave a glowing review! We enjoyed working with you as well. Your Mazda is still safe and reliable. The suspension parts (tie rod ends) we services are an item that wears out over the course of every vehicle's life. Installing new ones will make the steering perform like new. Taking the time to share the big picture and helping you feel valued is what we try to be the best at. Please let us know if you need anything else. Have a great trip.