Monterey and Pacific Grove Auto Repair

4353 reviews
Monterey: (831) 288-5711
550 E. Franklin St., Monterey, CA 93940
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Pacific Grove: (831) 531-2295
1123 Forest Ave., Pacific Grove, CA 93950
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5

I very much appreciate the oil service and 32 point inspection on my ‘12 Porsche Cayenne. Rory and team were great and easy to schedule and complete the service. I have used Pacific for my service and repair for several years and have never been disappointed.

Thank you for your nice review Mr. Cruz, Rory does a great job! He is extremely knowledgeable and has a great demeanor with our guests. We look forward to working with you again in the future.

- Monterey
5

As always, I had an excellent experience at Pacific Motor Service. Knowledgeable and friendly office staff. All my questions were answered, costs explained and car ready on time. I highly recommend them.

Hello Debbie and Vince. By now you should be well on your way. I'm happy the Subaru continues to serve you well. The head gasket repair you did four or five years ago was a great decision! AS long as you continue to maintain her properly, she will remain safe and reliable for many years to come.

- Monterey
5

Hello Dr. Bachik, Thank you for bringing your Lexus in for service. We'll see you next time!

- Monterey
5

Great service

Hello Swe, Thank you for coming in. We really enjoy working with you. Your BMW X-3 is in great shape. We'll take care of the tires and other recommendations at your next service. Have a great weekend!

- Monterey
5

Please see the personal review section.

Thank you for your rating Mr. Eurich. It was a pleasure working on your perfect BMW!

- Monterey
5

Delivered on promise! Arrived at Laguna Seca with serious overheating issue late Friday afternoon while towing my track car. Contacted the shop they calmly promised to fix my truck on Monday and said to enjoy racing over the weekend. Rory and his assistant explained in detail their process and procedures Monday morning. By 4pm they had my F150 repaired as promised. Rory took the time to explain all the details of my repair. I highly recommend this shop.

Thank you for the awesome review Mr. Jung. Rory does a great job communicating. I am glad were able to get you back on the road the same day! We try to prioritize travelers so their experiences aren't disrupted too much. Rory is one of the very best Service Advisors in the industry and supported by his technicians, we can do almost anything!

- Monterey
5

They did an excellent job. Work great and attention to detail

Thank you for your nice review Joni! WE appreciate you bringing your Prius into us for service!!

- Monterey
5

The people were very nice and explained everything really well. They also inspected my car from bumper to bumper giving me great peace of mind that I know my car checks out and I know everything that needs to get done from urgent to not so urgent.

Hello Elizabeth, Thank you for leaving us such a kind review. Now that new axles have been installed on your lovely Volvo, you can drive her anywhere you like! If you take care of her properly, she'll get you 250,000 no problem!

- Monterey
5

Best service I've ever had! They've set the bar for what I expect for professionalism, especially with AAA delaying my claim for 2 weeks. I will definitely be relying on them for future work to be done. My car has been repaired, and I don't expect there to be any problems.

Thank you for your kind words Tao! We do our best to work as our clients' advocate when the insurance companies get off track. I am glad we were able to get you lovely Miata's suspension damage repaired and get you back on the road! Thank you for being p[patient while we took care of the process.

- Monterey
5

Consistently great service. Rory is the best.

Hi Frank. Thanks yo for trusting us with the SAAB! Rory is the best. Thank you for mentioning him. (He is one of the most humble people I know too...)

- Monterey
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Pacific Motor Service Monterey is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Monterey (831) 375-9571, Pacific Grove (831) 372-6575 if you have any issues in accessing any area of our website.